Technical Data Platform Specialist

3 days ago


Gujrat, Punjab, Pakistan beBeeSuccess Full time $85,000 - $115,000
About Our Role

We're looking for a Customer Success Engineer to join our remote-first, high-impact team. As the technical backbone for our users, you'll ensure they maximize data platform effectiveness.

You'll troubleshoot, guide, and optimize customer workflows while collaborating with Engineering, Marketing, and Sales teams.

Key Responsibilities
  • Provide expert technical support via various channels
  • Debug integrations (CRMs, ESPs, ERPs) and data workflows
  • Train customers on personalization & automation
  • Collaborate cross-functionally with Solutions Architects, Engineers, and Product Teams
  • Drive customer retention & upsell opportunities through exceptional service
Requirements
  • 2+ years in customer-facing tech roles (Support, CS, Sales Engineering)
  • SQL proficiency or willingness to master it
  • Strong troubleshooting skills (APIs, SaaS tools, data pipelines)
  • Excellent communication (written & verbal)
  • Growth mindset – eager to learn AI, CDPs, and big data
  • Remote work discipline – self-starter, adaptable, proactive


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