End-User Technical Assistance Provider

18 hours ago


Lahore, Punjab, Pakistan Abacus Full time
About Our Team:

We are a dynamic and growing team of IT professionals at Abacus, dedicated to delivering exceptional technical support to our clients. We are passionate about staying up-to-date with the latest technologies and sharing our knowledge with each other.

Job Description:

The IT Support Executive will work closely with our team to ensure the seamless operation of our systems and networks. The successful candidate will possess excellent problem-solving skills, strong communication abilities, and a deep understanding of computer hardware and software.

Responsibilities:
* Respond to and resolve technical issues via phone or in person.
* Provide remote troubleshooting and on-site support as needed.
* Install, configure, and upgrade hardware and software components.
* Perform routine maintenance tasks, including updates, patches, and system optimizations.
* Assist in the setup, configuration, and maintenance of networking equipment.
* Troubleshoot and resolve network connectivity issues.
* Provide end-user support for software applications and IT best practices.
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