Customer Experience Expert

4 days ago


Islamabad, Islamabad, Pakistan ibex Full time

Join us at ibex and take the first step towards a rewarding career as a Customer Experience Expert. In this role, you will play a crucial part in delivering top-notch customer service and resolving technical issues efficiently.

You will be working closely with our global team to ensure seamless communication and delivery of services to our customers. To succeed in this position, you must possess excellent English communication skills, a U.S or UK accent, and the ability to convey your messages in a friendly, accurate, and jargon-free way.

We value professionalism, time management, priority setting, and empathy. Our ideal candidate should have a proven track record of handling multiple tasks simultaneously and maintaining a high level of composure under pressure.

Job Requirements:
  • O Levels/Matric or above
  • American or neutral accent
  • Proficiency with MS Office (Particularly MS Excel and MS Word)
  • Strong learning and development skills


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