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Support Agent

1 week ago

Lahore, Punjab, Pakistan Clasica Wear Full time
Why Join Us?
Casual Wear is a dynamic and growing company that values its employees. We offer ongoing training and development opportunities, a supportive team environment, and opportunities for growth and advancement within the company.

We are seeking a skilled Customer Service Executive to join our team. The successful candidate will be responsible for providing top-notch support, resolving customer inquiries and issues with efficiency and a smile.

The ideal candidate should possess excellent communication skills, problem-solving abilities, and the capacity to work effectively in a team environment. Additionally, they should have a strong understanding of customer service principles and be able to adapt to changing customer needs and a dynamic work environment.

Responsibilities:
  1. Provide exceptional customer service via various channels.
  2. Resolve customer issues and document interactions.
  3. Maintain product knowledge and offer recommendations.
  4. Collaborate with teams to address complex issues.

Requirements:
  • Excellent communication skills.
  • Problem-solving ability.
  • Flexibility for shifts, including weekends.