Enterprise Service Delivery Manager
6 hours ago
Enterprise Service Delivery Manager
The Enterprise Service Delivery Manager will be responsible for driving the end-to-end delivery of projects at ACE Money Transfer. This role requires strong leadership and management skills, with experience in project management, data analysis, and stakeholder engagement.
You will work closely with internal and external stakeholders to develop project plans, manage timelines, and ensure successful project delivery. This role also requires effective communication and problem-solving skills, with the ability to work well in cross-functional teams and adapt to changing project requirements.
Duties & Responsibilities:
- Develop and implement project plans, including budgeting, scheduling, and resource allocation.
- Collaborate with stakeholders to gather requirements and develop project specifications.
- Create and maintain project documentation, including BRDs, project charters, and roadmaps.
- Analyze data to provide actionable insights and support strategic decision-making.
- Manage and align project timelines and deliverables, maintaining effective communication with stakeholders.
- Present project outcomes to stakeholders for approval and recommendations.
- Develop detailed designs such as wireframes and prototypes to enhance clarity for stakeholders.
- Utilize project management tools like Jira to monitor project progress and ensure timely delivery of deliverables.
Requirements:
- Bachelor's degree in business administration, computer science, or a related field.
- 5-6 years of experience in project management, data analysis, and stakeholder engagement.
- Strong leadership and management skills.
- Ability to work well in cross-functional teams and adapt to changing project requirements.
- Attention to detail and ability to manage multiple priorities.
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