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Technical Account Manager

2 weeks ago

Lahore, Punjab, Pakistan Programmers Force Full time

We are seeking a highly motivated and proactive Customer Success Specialist to join our team at Programmers Force. As a key member of our support team, you will be responsible for ensuring seamless customer experiences, resolving complex technical issues, and driving business growth through strategic partnerships.

Key Responsibilities
  • Develop and maintain strong relationships with clients, identifying opportunities to drive business growth and expand existing partnerships.
  • Analyze customer needs, providing tailored solutions and recommendations to meet their evolving requirements.
  • Collaborate with cross-functional teams to resolve complex technical issues, ensuring timely delivery of results and exceeding customer satisfaction metrics.
Requirements
  • Exceptional communication and interpersonal skills, with the ability to build lasting relationships.
  • Strong problem-solving and conflict-resolution abilities, with a focus on finding creative solutions to complex challenges.
  • Proficiency in CRM tools (e.g., Salesforce, HubSpot) and customer engagement platforms.
Why Join Us
  • A competitive salary and benefits package that reflects your hard work and dedication.
  • Opportunities for professional growth and career advancement, empowering you to reach new heights in your career.
  • A collaborative and dynamic work environment, where teamwork and innovation thrive.