Customer Relationship Management Specialist

3 days ago


Multan, Punjab, Pakistan sohoby Full time
Job Overview:

Sohoby is a dynamic company seeking an experienced CRM Administrator to join our business development team. The ideal candidate will possess a strong understanding of customer relationship management software and have the ability to implement, manage, and enhance the system to meet the needs of our sales, marketing, and customer service departments.

Key Responsibilities:
  • Implement, manage, and enhance the CRM system to ensure optimal performance and usage.
  • Maintain the integrity and accuracy of the CRM data through regular audits and cleansing.
  • Provide training and support to users on how to effectively use the CRM tools and features.
  • Collaborate with IT and third-party vendors to ensure CRM functionality aligns with business objectives.
  • Develop and implement strategies for increasing user adoption and satisfaction.
  • Generate and analyze reports to monitor CRM usage and effectiveness, making recommendations for improvements.
  • Work with the marketing team to integrate marketing automation and lead nurturing processes with the CRM.
  • Ensure CRM practices comply with data protection laws and company policies.
  • Manage CRM-related projects from conception to implementation, including integration with other systems.
Requirements:
  • Bachelor's degree in Business Administration, Marketing, Computer Science, or related field.
  • Proven experience as a CRM Manager or similar role, preferably in a business development or sales environment.
  • Strong understanding of CRM software, ideally with certifications in CRM platforms (e.g., Odoo, HubSpot, Zoho Bigin).
  • Excellent analytical skills and ability to derive insights from data.
  • Strong project management skills and ability to manage multiple tasks with shifting priorities.
  • Excellent communication and training skills.
  • Knowledge of data protection and privacy regulations relevant to CRM usage.


  • Multan, Punjab, Pakistan KSB Company Full time

    Job RequirementsTo be successful in this role, you will need:Education: Bachelor of Engineering or Bachelor of Technology in Mechanical Engineering (or related field).Experience: 3-5 years of experience in selling services, spare parts, machinery, or equipment (preferably pumps).Skills: Strong negotiation skills, product/market knowledge,...


  • Multan, Punjab, Pakistan Sohoby Information Technology Company Full time

    Job SummaryWe are seeking a seasoned CRM professional to join our team at Sohoby Information Technology Company. As a CRM Manager, you will be responsible for managing our customer relationship management system to ensure that our business development team has accurate and timely information.Key Responsibilities:Implement and Manage CRM SystemsMaintain the...


  • Multan, Punjab, Pakistan Unilever Full time

    Main ResponsibilitiesDrive Business Growth: Achieve desired ambition of Underlying Volume Growth / Sales Growth.Ensure Volumes/Target Tracking: Monitor and track volumes and targets across all channels.Develop Strong Customer Relationships: Build strong relationships with customers and SPDs at concessionaire and retail level.Customer Service: Resolve...


  • Multan, Punjab, Pakistan Signal and Binary Engineering Pvt Ltd Full time

    Energy Solutions SpecialistJoin Signal and Binary Engineering Pvt Ltd as an Energy Solutions Specialist and play a key role in driving sales growth through effective communication and relationship-building with industrial and commercial customers.Responsibilities:Identify and pursue new business opportunities in the solar industry.Develop and maintain strong...


  • Multan, Punjab, Pakistan KSB Company Full time

    OverviewKSB is a leading supplier of pumps, valves, and related services. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services, industry, and water transport to waste water treatment, power plant processes, and mining.Founded in 1871 in Frankenthal,...


  • Multan, Punjab, Pakistan Triple EM Pvt Ltd Full time

    This is a full-time on-site role located in Multan for a Territory Business Development Specialist at Triple EM Pvt Ltd. The Territory Business Development Specialist will identify potential clients, maintain customer relationships, and achieve sales targets.Key responsibilities include creating sales strategies, conducting sales presentations, and...


  • Multan, Punjab, Pakistan JAZZ Full time

    Job Title: Business Engagement SpecialistLocation: Pakistan.Job Summary:The Business Engagement Specialist plays a pivotal role in fostering strong relationships with customers, enhancing their experience, and driving business growth. This role involves collaborating with cross-functional teams, analyzing customer needs, and developing tailored solutions to...


  • Multan, Punjab, Pakistan Veon Group Full time

    Role Overview">This role plays a critical part in delivering exceptional customer experiences and driving business growth. The Commercial Experience Executive reports to the Commercial Experience Manager and is stationed at an Experience Center.">Responsibilities include welcoming, guiding, and managing walk-in customers from the floor greeting, developing a...


  • Multan, Punjab, Pakistan Interwood Mobel Full time

    Growth and Expansion Specialist - Join Interwood Mobel's dynamic team as we seek a highly motivated and experienced professional to drive business growth and expansion. As a Growth and Expansion Specialist, you will be responsible for developing and implementing a comprehensive business development plan that drives financial growth and customer...


  • Multan, Punjab, Pakistan Makkays Full time

    Job Title: Senior Power Systems SpecialistWe are seeking an experienced Power Systems Specialist to join our team. The ideal candidate will have a good understanding of board-level electronics troubleshooting, diagnostics, and soldering capabilities.About the Role:Repair and troubleshoot UPS, Rectifier, AVR, and other power equipment.Assist engineers in...


  • Multan, Punjab, Pakistan Pak Qatar Family Takaful Limited Full time

    Sales Leadership PositionJob Summary:Lead a team of sales professionals to drive business growth and achieve company targets.Develop and implement effective sales strategies to meet company objectives.Build strong relationships with customers and prospects to create opportunities for growth.Maintain a professional appearance and possess excellent leadership,...


  • Multan, Punjab, Pakistan JAZZ Full time

    Job Title: Customer Service AmbassadorLocation: Pakistan.Job Summary:The Customer Service Ambassador is responsible for delivering exceptional customer experiences, ensuring that customer needs are met and their expectations are exceeded. This role involves communicating effectively with customers, resolving issues promptly, and identifying opportunities to...


  • Multan, Punjab, Pakistan Blue Cascade Pakistan Full time

    Company OverviewBlue Cascade Pakistan is a leading provider of innovative solutions in the ecommerce, technology, and B2B sectors. With over 800 skilled professionals on board, we offer tailored services to meet the unique needs of our clients.We leverage cutting-edge technology to drive business growth and stay ahead of industry trends through strong...


  • Multan, Punjab, Pakistan Roshan Packages Limited Full time

    We are seeking a highly motivated Business Expansion Specialist to drive business growth and expansion. The successful candidate will be responsible for developing and implementing business strategies, managing sales teams, and analyzing sales data to identify areas for improvement.Key ResponsibilitiesDevelop and implement business strategies to drive growth...


  • Multan, Punjab, Pakistan Exide Pakistan Limited Full time

    We are seeking a Pakistan Motor Vehicle Manufacturing Sales Specialist to join our team at Exide Pakistan Limited. As a sales expert, you will be responsible for driving sales growth and expanding our customer base within the motor vehicle manufacturing industry.The ideal candidate will have a strong background in sales and business development, with a...


  • Multan, Punjab, Pakistan S&N Consulting Group Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused professional to join our team as a Client Engagement Specialist. In this role, you will be responsible for handling inbound and outbound calls with customers in the United States.Key Responsibilities:Develop and maintain strong relationships with customers through regular...


  • Multan, Punjab, Pakistan Makkays Full time

    Job OverviewMakkays is a leading provider of high-rating three-phase UPS Systems, and we are seeking an experienced Electrical Systems Specialist to join our team.Key Responsibilities:Provide on-site and remote technical support for the installation, repair, and maintenance of high-rating three-phase UPS Systems.Collaborate with senior team members to...


  • Multan, Punjab, Pakistan Tapal Tea (Pvt.) Ltd. Full time

    We are looking for a skilled Sales Territory Expansion Specialist to join our team at Tapal Tea (Pvt.) Ltd.The successful candidate will be responsible for developing and executing sales strategies to expand our presence in new territories and increase market share.Main responsibilities include:Conducting market research and analysis to identify new...


  • Multan, Punjab, Pakistan Ayub and Company Full time

    Job DescriptionAyub and Company is seeking an experienced Sales and Marketing Specialist to join our team. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities, building and maintaining relationships with existing clients, and driving sales growth through effective sales strategies and tactics....


  • Multan, Punjab, Pakistan The Vacation Connections Full time

    Job SummaryThe Vacation Connections is seeking a highly motivated Sales and Marketing Specialist to join our team in Multan.Responsibilities and Duties:• Develop and implement effective sales strategies to drive business growth• Provide exceptional customer support and service• Conduct sales training sessions to enhance team skills and knowledge•...