Customer Service Associate

1 week ago


Multan, Punjab, Pakistan Blue Cascade Pakistan Full time

Company Overview

Blue Cascade Pakistan is a leading provider of innovative solutions in the ecommerce, technology, and B2B sectors. With over 800 skilled professionals on board, we offer tailored services to meet the unique needs of our clients.

We leverage cutting-edge technology to drive business growth and stay ahead of industry trends through strong partnerships with technology giants.

Job Description

This full-time role for a Customer Support Specialist at Blue Cascade Pakistan involves providing customer support, addressing technical issues, ensuring customer satisfaction, and utilizing analytical skills to troubleshoot and resolve queries on a daily basis.

The ideal candidate will possess excellent communication skills, be able to work collaboratively in a team, and have experience in a similar customer-facing role.

Required Skills and Qualifications

  • Strong customer service and technical support skills
  • Bachelor's degree in English literature or IELTS
  • Minimum one year experience in Inbound/Outbound calls
  • Interpersonal skills and customer satisfaction abilities
  • Analytical skills for problem-solving
  • Experience in a similar customer-facing role
  • Excellent communication skills
  • Ability to work collaboratively in a team
  • Bachelor's degree in a relevant field


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