
Technical Lead IT Support
2 days ago
Embark on a challenging career path as a technical lead for IT support. Oversee the management of IT-related software and lead cross-functional teams.
About the RoleThis is an excellent opportunity to grow professionally and make a meaningful impact in the IT sector. The ideal candidate will possess a strong understanding of IT software, be capable of managing complex systems, and have excellent leadership skills.
Key Responsibilities:- Manage IT-related software and hardware.
- Lead cross-functional teams and facilitate effective communication among team members.
- Develop and implement strategic plans to improve IT services.
- Maintain high levels of customer satisfaction through timely issue resolution and regular feedback.
- Bachelor's degree in Computer Science or related field.
- Minimum 5 years of experience in IT support with at least 2 years in a leadership role.
- Excellent leadership and communication skills.
- Strong problem-solving and analytical skills.
- Familiarity with IT service management frameworks.
- A dynamic and supportive work environment.
- Opportunities for growth and professional development.
- A competitive salary and benefits package.
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