Enterprise Client Relationship Manager

5 days ago

Islamabad, Islamabad, Pakistan beBee Careers Full time

At Motive, we empower safety, operations and finance teams to manage their drivers, vehicles, equipment, and fleet related spend in a single system. Our industry leading AI gives you complete visibility and control, reducing manual workloads by automating and simplifying tasks.

About the Role

You will leverage your experience to manage a select group of large US-based customers within a specialized book of business. Building on success in SMB or Commercial roles, this position requires an advanced skill set in selling software solutions and navigating more complex organizational structures. Familiarity with relevant industries is strongly preferred.

A successful Mid-Market Account Executive is dedicated to continuous learning, has robust interpersonal skills, and can strategically guide customers toward solutions that best address their operational, safety, and financial goals. You'll thrive in a fast-paced, quota-driven environment and benefit from a close collaboration with cross-functional teams.

Key Responsibilities
  • Build lasting executive relationships with larger US-based clients to drive growth and expansion within a more focused book of business.
  • Conduct in-depth discovery to align our offerings to customers' operational and strategic challenges.
  • Present comprehensive product demos and proposals for customers with complex needs and decision-making processes.
  • Collaborate with customer success, support, product specialists, sales engineers, and data analysts to tailor solutions and improve customer satisfaction and retention.
  • Own the contract renewal process and implement advanced retention strategies, leveraging insights and data to minimize churn and maximize revenue growth.
  • Troubleshoot issues promptly, identifying the best course of action in line with both customer success and our business objectives.
  • Drive strategic account planning to achieve and exceed higher-value revenue targets.
  • Continuously refine your understanding of our platform, industry trends, and best practices to offer proactive, consultative insights.

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