Contact Centre Specialist

1 day ago


Lahore, Punjab, Pakistan beBee Careers Full time
About the Role

This is an exciting opportunity to join our dynamic team as a Telephone Support Agent. In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work independently and as part of a team. You will receive comprehensive training and product knowledge to support your success in this role.

Key Responsibilities:
  • Provide exceptional customer service via phone, responding promptly to inquiries and resolving issues efficiently.
  • Maintain accurate records of customer interactions, using relevant software and systems.
  • Collaborate with colleagues to achieve common goals and ensure seamless delivery of services.
  • Participate in ongoing training and development to enhance product knowledge and skills.
Requirements:
  • Fluent English speaker with a neutral/British accent preferred.
  • Excellent communication and interpersonal skills, with the ability to work independently and as part of a team.
  • Basic computer skills and proficiency in relevant software systems.
  • Able to work 5 days a week, with flexibility to accommodate changing demands.


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