Contact Centre Support Agent

1 day ago


Lahore, Punjab, Pakistan beBee Careers Full time
Role Overview:

This role involves engaging with customers to address inquiries and provide information about services.

Key Responsibilities
  1. Assist in resolving customer complaints and ensuring customer satisfaction.
  2. Maintain accurate records of customer interactions and transactions.
  3. Collaborate with team members to meet performance targets.
  4. Provide feedback for process improvement to enhance the customer experience.
  5. Develop strong relationships with customers to ensure long-term satisfaction.
Requirements
  1. Excellent communication and interpersonal skills.
  2. Strong problem-solving abilities.
  3. Ability to handle multiple tasks and work well under pressure.
  4. Proficiency in MS Office and basic computer skills.
  5. A positive attitude and willingness to learn.

  • Call Centre Agent

    1 day ago


    Lahore, Punjab, Pakistan Toor Resource Full time

    Call Centre Agent Toor Resource, Pakistan A USA based Company needs dedicated leads generation and appointment setting team for Home Improvement Project.Experience:Call centre sales/Leads Generations/ Appointments Settings experience would be preferred, but not necessary as all necessary training will be provided.Job SpecificationSkills Required:- Fluent...


  • Lahore, Punjab, Pakistan Talk Agent Full time

    We at Talk Agent are hiring customer service representatives to manage customer queries and complaints. Talk Agent is a reputable Call Center providing customer support and satisfying clients for over a decade.As a Customer Service Representative, or CSR, you will act as a liaison, provide product/services information, answer questions, and resolve any...

  • Call Centre Agent

    1 day ago


    Lahore, Punjab, Pakistan WorldCall Telecom Limited Full time

    We are hiring Call Centre Agents to join our dynamic team If you have excellent communication skills and experience in a fast-paced support desk environment, we want to hear from you.Job Requirements:2–3 years of call centre experienceHands-on experience with Zoho CRM and support desk systemsGraduate from a reputable educational institutionBased in...

  • Call Centre Agent

    1 day ago


    Lahore, Punjab, Pakistan beBee Careers Full time

    About This RoleThis is an exciting opportunity to join our dynamic team as a Call Centre Agent. You will be responsible for handling customer inquiries and providing timely and effective solutions to their concerns.You will work closely with your colleagues to ensure that customers receive the best possible service and support. If you're a people person with...


  • Lahore, Punjab, Pakistan HNS Global Outsourcing Private Limited Full time

    The Operations Manager - Customer Experience at HNS Global Outsourcing Private Limited in Bahria Town Lahore is responsible for leading our contact centre operations and ensuring exceptional customer experiences. As a key member of our leadership team, you will develop and implement effective strategies to drive business growth and improve operational...


  • Lahore, Punjab, Pakistan Laxycone pvt ltd Full time

    **Job Summary:**We are Laxycone pvt ltd, a leading provider of innovative solutions. Our mission is to deliver exceptional customer experiences through our dedicated team of professionals.**Job Role:**We are seeking a skilled Contact Center Agent to join our team. As a Contact Center Agent, you will be responsible for providing top-notch support to our...


  • Lahore, Punjab, Pakistan Tevtex Logistics Full time

    Call Centre Agent CSR Tevtex Logistics , Pakistan We are looking for candidates with past experience in call centre, fluency in English is a must, able to work on night shifts. Candidates with past experience in trucking/logistics are encouraged to apply.We operate 5 days a week. Basic salary starts from 35k-70k plus commissions.Job SpecificationInformation...

  • Call Centre Agents

    1 day ago


    Lahore, Punjab, Pakistan Visit Visa Ventures - Efinity Digital Full time

    Call Centre Agents Visit Visa Ventures - Efinity Digital, Pakistan We are looking for fresh/ experienced professionals who handles many inbound and outbound calls to and from customers, listening to customers needs or issues and providing helpful solutions to their problems.Fresh graduates are encouraged to apply.Job Types: Full-time, Part-time,...


  • Lahore, Punjab, Pakistan Imperial Resource Group Full time

    Inbound Contact Center Agent - Job SummaryWe are seeking an experienced Inbound Contact Center Agent to join our team at Imperial Resource Group.The successful candidate will be responsible for handling inbound customer calls, responding to emails, and providing exceptional customer service to our clients. This is an exciting opportunity to work in a dynamic...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Job DetailsWe are seeking a Telephone Support Agent to provide top-notch customer service.Responsibilities include:Responding to customer inquiries via telephone and emailRequirements:2–3 years of experience in a call centre environmentProficient in Zoho CRM and support desk systemsDegree from a reputable institutionWhat We Offer:A supportive work...


  • Lahore, Punjab, Pakistan Obrotu Full time

    Contact Center Job DescriptionThis role involves working as a contact center agent lead, where you'll interact with customers through various channels including phone, email, live chat, and social media. Your primary responsibility will be to provide support to customers regarding their online orders.Main Tasks:Attend daily team meetings to discuss ongoing...

  • Call Centre Agents

    7 hours ago


    Lahore, Punjab, Pakistan The Real Techs Pvt. Ltd. Full time

    Job DescriptionThe Real Techs Pvt. Ltd., a multinational Digital Marketing company, is currently looking for "Call Centre Agents" for our Lahore office for a US-based Campaign. This is a pure prospecting role involving heavy outbound calling to prospective clients.Responsibilities:Generate business through proactive outreach to new customers via cold calling...


  • Lahore, Punjab, Pakistan CloudCard Full time

    Job BriefThe Contact Center Agent attracts potential customers by answering product and service questions; suggesting information about products and services. Rely on instructions and pre-established guidelines to perform the job functions. Works under immediate supervision and typically reports to a supervisor or manager. The target is to ensure excellent...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    We are seeking a skilled Contact Center Agent to join our team. As a critical member of our support team, you will be responsible for providing technical assistance and support to customers via various communication channels.Key Responsibilities:Responding promptly to customer inquiries and resolving issues in a timely and effective manner.Providing product...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    About the RoleThis is an exciting opportunity to join our dynamic team as a Telephone Support Agent. In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work independently and as...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Are you a motivated contact center agent looking for a new challenge? We are seeking a dynamic individual to join our team. The ideal candidate will possess excellent communication skills, a neutral or American accent, and 1–3 years of customer service experience.Job DescriptionThe successful candidate will be responsible for placing outbound calls to...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Job DescriptionWe are looking for a highly skilled Global Contact Center Agent to join our team. In this role, you will provide outstanding customer service, handle recruitment tasks, and coordinate logistics for various events.Key QualificationsEffective communication, problem-solving, and interpersonal skillsAbility to work in a fast-paced environment,...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    We are seeking a highly motivated and results-driven individual to join our team as a Financial Services Contact Center Agent. In this role, you will be responsible for providing exceptional customer service via telephone and helping customers achieve their financial goals.Job RequirementsTo be successful in this role, you will need to possess strong English...


  • Lahore, Punjab, Pakistan TrustLink Contact Center Full time

    We are a USA based Call Centre Operating From Lahore Since 2020, working on different campaigns including inbound and outbound.Role DescriptionThis is a full-time on-site role for a Call Centre Representative at TrustLink Contact Center in Lahore. The Call Centre Representative will be responsible for handling customer inquiries, resolving customer issues,...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Job Summary: We are looking for a Contact Centre Support Agent to join our evening team.ResponsibilitiesEngage with customers to address inquiries and provide information about services.Assist in resolving customer complaints and ensuring customer satisfaction.Maintain accurate records of customer interactions and transactions.Collaborate with team members...