Contact Centre Manager

We are a USA based Call Centre Operating From Lahore Since 2020, working on different campaigns including inbound and outbound.Role DescriptionThis is a full-time on-site role for a Call Centre Representative at TrustLink Contact Center in Lahore. The Call Centre Representative will be responsible for handling customer inquiries, resolving customer issues,...

Call Centre Agent Toor Resource, Pakistan A USA based Company needs dedicated leads generation and appointment setting team for Home Improvement Project.Experience:Call centre sales/Leads Generations/ Appointments Settings experience would be preferred, but not necessary as all necessary training will be provided.Job SpecificationSkills Required:- Fluent...

communicating daily with the management team, planning work schedules and checking client requirements;dealing with customer complaints, comments and enquiries;ensuring all events run smoothly;managing budgets and financial plans;Handling or Resolving problems of student and also discuss this with their parentsTo manage current admission policy of the...

Job Description:Experienced English-speaking individual required to head up a call center in Bahria Town Lahore.Key ResponsibilitiesManage the daily running of the call centre, including sourcing equipment, carrying out effective resource planning and applying call centre strategies and operations.Undertake needs assessments, performance reviews and...

Contact VA is seeking an Online Presence Manager to oversee our digital communications efforts.About the RoleThis is a full-time office job that requires a minimum of one year of experience in a related field.Key ResponsibilitiesDevelop and implement online presence strategies to engage with customers and prospectsMonitor and analyze social media metrics to...

HNS Global Outsourcing Private Limited is seeking a skilled Call Centre Manager to lead our team in Bahria Town Lahore. This is an exciting opportunity for an experienced professional to take charge of our call centre operations and drive results.Key ResponsibilitiesManage the day-to-day activities of the call centre, including resource planning, equipment...

Job SpecificationWe are seeking a highly skilled and experienced professional to fill the role of Centre Operations Head at our prestigious educational institution. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our centre, ensuring seamless execution of events, and managing budgets to achieve...

Job Details:Phone Banking AssociateAnswer customer calls and respond to their inquiries, providing solutions to their problems.Provide information on banking products and services, assisting customers with transactions and account-related issues.Support customers with online banking and mobile app use, resolving technical issues and providing...

About the RoleThis is an exciting opportunity to join our dynamic team as a Telephone Support Agent. In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work independently and as...

Job SummaryThe Contact Center Operations Manager will be responsible for managing the day-to-day operations of our contact center. This includes forecasting call volumes, maintaining the call distribution system, and monitoring productivity.Key ResponsibilitiesForecast call volumes and adjust staffing levels to meet business needsEnsure the call distribution...

As an IT Operations Manager at The Corporate Centre, you will be responsible for overseeing the daily operations of our computer network.Job SpecificationsMust have extensive knowledge of computer networks, including Windows XP and Linux based systems, and experience with Squid Servers and Asterisk Servers.Should be able to analyze complex technical issues...

HNS Global Outsourcing Private Limited in Bahria Town Lahore is seeking a highly motivated Contact Centre Manager to lead our team. As a key member of our leadership team, you will be responsible for developing and implementing effective call centre strategies to drive business growth and improve operational efficiency.ResponsibilitiesLead the daily...

As a Data Centre Manager at Tranzcript, you will be responsible for managing and maintaining our in-house IT infrastructure to ensure seamless service delivery to our clients.ResponsibilitiesDesign, develop and implement in-house IT infrastructure solutions to support business objectives.Provide expert technical support to clients to ensure seamless service...

Job DescriptionThe Real Techs Pvt. Ltd., a multinational Digital Marketing company, is currently looking for "Call Centre Agents" for our Lahore office for a US-based Campaign. This is a pure prospecting role involving heavy outbound calling to prospective clients.Responsibilities:Generate business through proactive outreach to new customers via cold calling...

Job DescriptionThe Real Techs Pvt. Ltd., a multinational Digital Marketing company, is currently looking for "Call Centre Representatives" in our Lahore office for a US-based campaign. This is a pure prospecting role involving heavy outbound calling to prospective clients.Responsibilities:Generate business through proactive outreach to new customers via cold...

Customer Experience Specialist Aesthetic DermatologyAt the Cosmetic Dermatology and Laser Centre, we strive to deliver exceptional customer experiences through our dedicated team of professionals. As a Customer Care Executive, you will be responsible for handling incoming calls, social media interactions, and in-clinic appointments to ensure our clients...

We are looking for a Social Media Professional to lead our online presence efforts at Contact VA.About the JobThis is a full-time office position that requires a minimum of one year of experience in a related field.Key ResponsibilitiesManage and maintain our company's social media presence across multiple platformsDevelop and implement content calendars to...

Become a Key Player in Customer Service ExcellenceWe seek highly motivated and results-driven individuals to join our team as Call Centre Agents for Outbound operations.As a Call Centre Agent, you will be responsible for driving customer satisfaction through exceptional service delivery, proactive issue resolution, and continuous process improvement.Main...

Job DescriptionAs a Telecom Engineer at IBEX, you will be responsible for supporting global telephony and contact center operations across our centers.You will act as a Point of Contact (POC) for all contact center solution requests, including questions and problems.The role requires administration, troubleshooting, and working on day-to-day operational...

About the JobWe are looking for an experienced Call Center Team Lead to join our Lahore team at Next Age Technologies (Pvt) Ltd.The successful candidate will have a strong background in call center operations and leadership, with a focus on delivering exceptional customer service.Responsibilities:Lead a team of customer service representatives to achieve...