Financial Recovery Specialist

6 days ago

Sargodha, Punjab, Pakistan beBeeCollector Full time $90,000 - $110,000
About This Role

Motive empowers teams to enhance productivity with tools for safety, efficiency, and profitability. Our platform provides comprehensive visibility and control, automating tasks and simplifying operations.

We serve over 100,000 customers across various sectors, including transportation, construction, energy, and more.

Job Function

A collections specialist is a dedicated professional recovering overdue invoices through analytical tools, effective communication, and process adherence.

Main Responsibilities
  • Monitor account status and evaluate collection efforts.
  • Review customer credits, debits, payment history, and conduct follow-ups as necessary.
  • Handle client inquiries and disputes regarding collections.
  • Collaborate with internal departments to resolve issues efficiently.
  • Generate reports tracking collections' performance and payment trends.
  • Analyze data to identify areas for improvement in collection strategies.
  • Maintain clear communication with clients to ensure understanding of payment terms and conditions.
  • Document all communications and collection efforts accurately.
  • Ensure compliance with internal policies and external regulations regarding collections.
  • Participate in regular audits and implement feedback for process improvements.
Requirements
  • 2-4 years of experience in customer-facing roles related to collections.
  • Proven ability to work independently in a fast-paced environment.
  • Capable of working effectively with minimal supervision.
  • Takes ownership of tasks and responsibilities with accountability.
  • Detail-oriented with a natural inclination towards responsibility.
  • Quick learner with the ability to grasp new concepts swiftly.
  • Strong communication skills, both written and verbal.
  • High level of attention to detail.
  • Comfortable working under pressure and meeting deadlines.
  • Adaptable and resilient in handling workplace pressures.
  • Familiarity with Zuora/Salesforce/Collections software.
  • A Bachelor's degree (BA/BS), with a specialization in accounting or finance, is advantageous.

Motive values diversity and inclusion, being an equal opportunity employer welcoming people from diverse backgrounds and perspectives.

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