High-Level Administrative Support Specialist
4 days ago
This senior administrative role provides high-level support to the Chief Information Officer (CIO) and IT leadership team. The ideal candidate will possess exceptional organizational skills, be proactive, and have a good understanding of IT concepts, tools, and workflows.
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- The successful candidate will manage and maintain the CIO's Google calendar, schedule meetings, and prioritize engagements.\
- Prepare agendas, presentations, and reports for meetings.\
- Screen calls, emails, and correspondence, responding on behalf of the CIO when required.\
- Assist in tracking IT projects, ensuring timelines and milestones are met.\
- Coordinate with team members and external stakeholders for project updates.\
- Maintain documentation for IT policies, processes, and compliance requirements.\
- Organize and schedule IT department meetings, events, and conferences.\
- Take meeting minutes, distribute action items, and follow up on task completion.\
- Act as a liaison between the CIO and internal/external stakeholders.\
- Communicate IT-related updates, initiatives, and changes within the organization.\
- Maintain and organize IT-related documents, ensuring confidentiality and easy retrieval.\
- Analyze data for IT reporting and dashboards, assisting in decision-making.\
- Support the IT team in organizing meetings and arrangements and internal communications.\
- Stay updated on IT tools and systems, supporting and coordinating for basic troubleshooting assistance.\
- Manage travel arrangements and expense reports for the CIO/IT leadership team.\
- Handle ad-hoc tasks and administrative requests as needed.\
- Hold a Bachelor's degree in Information Technology or Computer Science.\
- Have 2-3 years of experience as an IT Coordinator/Executive Assistant-IT, preferably in Medical Billing, IT, or a technology-driven environment.\
- Have experience in IT Operations and IT help desk support is a plus.\
- Strong knowledge of IT systems, tools, and terminologies.\
- Exceptional organizational and coordination abilities and multitasking skills.\
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with IT tools like Jira, Confluence, or similar.\
- Strong written and verbal communication skills. Proficient in English language.\
- Ability to handle confidential information with integrity.\
- Good understanding of IT workflows, systems, and processes.\
- Proactive and resourceful problem-solver.\
- Detail-oriented with a high level of accuracy.\
- Ability to thrive in a fast-paced, tech-driven environment.\
- Strong interpersonal and relationship management skills.
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