Customer Engagement Representative

14 hours ago

Saddar Town, Pakistan beBeeCustomer Full time $35,000 - $50,000
Job Role

We deliver innovative business process outsourcing and smart digital marketing solutions to help companies acquire, engage, and retain valuable customers.

Our goal is to hire individuals with excellent communication skills for a full-time job in the customer experience industry. The ideal candidate will assist clients' customers with their queries/concerns and provide an accurate resolution via call.

  • Deliver exceptional customer service as measured by performance objectives and in accordance with our core values.
  • Assist customers with purchased items through our e-commerce platform.
  • Convey interest in each customer through courtesy, attention, and a friendly image.
  • Provide alternative products/items not available on our website.
  • Follow standard processes and procedures when providing resolutions.
  • Stay updated with system information, process changes, and future updates.
  • Overcome objections and handle customer pushbacks.

Our team is passionate about delivering outstanding customer experiences and creating a positive impact on businesses. If you're a driven individual eager to learn and grow, we encourage you to apply.

Benefits:

* Opportunity to work with a dynamic team

* Chance to develop your communication and problem-solving skills

* Collaborative and supportive work environment

Required Skills and Qualifications:

* Excellent communication and interpersonal skills

* Ability to work in a fast-paced environment

* Strong problem-solving and analytical skills

What We Offer:

* Competitive compensation package

* Comprehensive training program

* Opportunities for career growth and advancement

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