Current jobs related to Customer Support Representative - Lahore Johar Town - Attornea Private Limited

  • Customer Support

    1 day ago

    Lahore Johar Town, Pakistan Potato Logics Full time 360,000 per year

    Job Title: Customer Support RepresentativeJob Summary:Seeking a friendly and efficient Customer Support Representative to assist customers via phone, email, and chat. Responsibilities include resolving inquiries, troubleshooting issues, and ensuring customer satisfaction.Note: Female candidates will be preferredResponsibilities:Respond to customer inquiries...

  • customer support

    1 week ago

    Lahore Johar Town, Pakistan Potato Logics Full time 300,000 - 600,000 per year

    Job descriptionJob Title: Customer Support RepresentativeLocation: Johar Town, LahoreCompany Name: Potato LogicsPosition Overview:Seeking a Customer Support Representative to deliver exceptional service and resolve inquiries promptly. This role requires strong communication skills, attention to detail, and the ability to handle various customer issues...

  • Customer Support Representative

    6 days ago

    Saddar Town, Pakistan beBeeCustomerSupport Full time 250,000 - 350,000

    Customer Support Representative Job OpportunityThis is a remote customer support representative job opportunity that requires delivering exceptional customer experiences. We are seeking a professional and friendly individual who can respond to customers via chat, email, or phone.About the RoleIn this role, you will be responsible for resolving inquiries...

  • Customer Support Representative

    7 days ago

    Saddar Town, Pakistan beBeeCustomerSupport Full time 204,000 - 300,000

    Job Title: Customer Support RepresentativeWe are seeking a highly skilled and motivated individual to join our customer support team as a representative. The role is responsible for delivering exceptional customer service, handling inbound and outbound calls, identifying customer needs, and resolving queries over the phone.Main Responsibilities:Provide...

  • Customer Service Representative

    1 week ago

    Lahore Johar Town, Pakistan Rental Cars UAE Full time 600,000 - 800,000 per year

    We are looking for a customer service representative that will be the liaison between our company and its current and new potential customers.The successful candidate will be able to accept ownership for taking bookings, effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and...

  • Customer Support Representative

    7 days ago

    Gulshan-e-Iqbal Town, Pakistan beBeeCustomerSupport Full time 125,000 - 185,000

    Job Opportunity:We are seeking dynamic individuals to fill the role of Customer Support Representative. In this position, you will be responsible for providing comprehensive information about products and services to customers via various communication channels.

  • Customer Support Representative

    2 weeks ago

    Lahore, Punjab, Pakistan Jenpharm Life Sciences. Full time 104,000 - 130,878 per year

    Company DescriptionJenpharm Life Sciences is dedicated to serving the dermatology and medical communities by offering innovative remedies. We aspire to make a significant presence in the cosmeceutical market, helping individuals feel better about their appearance. Our commitment is to create impactful solutions that improve the well-being of our...

  • Customer Support Representative

    2 weeks ago

    Lahore, Punjab, Pakistan Gravity Force Full time 50,000 - 70,000 per year

    Job Title: Customer Support Representative – E-commerceLocation: Bahria Orchard, Lahore, PakistanJob Type: Full-TimeAbout UsWe are a growing e-commerce company based in Bahria Orchard, Lahore, dedicated to providing our customers with a seamless online shopping experience. To support our rapid growth, we are looking for a motivated and customer-focused...

  • Customer Support Representative

    1 week ago

    Lahore, Punjab, Pakistan Rocktech Digital Full time

    As a Customer Support Representative, you will be the primary point of contact for our customers, assisting them with inquiries, providing solutions, and ensuring a positive overall experience. You will play a critical role in building and maintaining strong relationships with our customers, understanding their needs, and acting as their advocate within the...

  • Customer Support Representative

    1 week ago

    Lahore, Punjab, Pakistan Work Bloom Global Full time 104,000 - 130,878 per year

    Company DescriptionAt Work Bloom Global, we are dedicated to helping businesses thrive in today's dynamic digital landscape. Our team of talented professionals offers a range of services including customer support, digital marketing, and virtual assistant services. We provide 24/7 support to ensure customer satisfaction and loyalty. Whether you're a startup...

Customer Support Representative

2 weeks ago

Lahore Johar Town, Pakistan Attornea Private Limited Full time 30,000 - 45,000 per year

About Attornea:

Attornea is Pakistan's first digital legal platform, offering a wide range of legal and consultancy services—from court representation to tax filing, company registration, intellectual property, and student/immigration consultancy. Our mission is to simplify access to reliable legal help using smart tools and professional support.

Role Overview:

We are seeking a Customer Support Representative who will be the first point of contact for clients reaching out to Attornea via WhatsApp, phone calls, social media, and the website. This individual will play a critical role in ensuring excellent customer experience by guiding clients professionally and resolving their queries in a timely and efficient manner.

Key Responsibilities:

  • Respond promptly to customer inquiries via WhatsApp, phone, email, and social media.
  • Guide clients about Attornea's services including legal consultations, document drafting, student visa support, immigration services, and more.
  • Maintain customer satisfaction by handling issues, complaints, and queries with patience and professionalism.
  • Accurately record and document client information and queries in the CRM system.
  • Coordinate with legal and operations teams to follow up on customer cases or queries.
  • Provide support in scheduling consultations and follow-ups with relevant departments.
  • Assist in maintaining a knowledge base of FAQs and client concerns for internal use.
  • Ensure timely follow-up and proactive communication with potential and existing clients.

Requirements:

  • Intermediate or Bachelor's degree.
  • 0–2 years of experience in customer support, call center, or client service roles. Fresh candidates with good communication skills are also encouraged to apply.
  • Excellent verbal and written communication in Urdu and English.
  • Good command of WhatsApp, Google Sheets, basic CRM tools, and professional messaging.
  • Pleasant personality, patience, empathy, and a client-focused mindset.
  • Basic understanding of legal or consultancy services will be a plus.

Perks & Benefits:

  • Fixed salary between PKR 30,000 to 45,000 based on expertise.
  • Learning and growth opportunities in a rapidly growing legal tech environment.
  • Friendly, professional, and innovative work culture.
  • Exposure to both legal and international consultancy domains.

Job Type: Full-time

Pay: Rs30, Rs45,000.00 per month

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer Support: 1 year (Required)

Work Location: In person