Customer Service Excellence Manager

19 hours ago


Rawalpindi Cantonment, Pakistan beBee Careers Full time
Job Summary

We are looking for a skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for monitoring and evaluating outbound calls to ensure they meet our high standards. You will assess agent performance, ensure compliance with regulatory requirements, and provide actionable feedback to improve overall call quality and customer satisfaction.



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