Business Solutions Professional

6 days ago

Sukkur, Sindh, Pakistan beBeeStrategic Full time $40,000 - $60,000
Job Title:

Customer Success Manager

Job Description:

As a key player in our organization, you will play a pivotal role in ensuring the success of our clients by providing strategic guidance and support. This is a dynamic, client-facing role that requires strong business acumen, excellent communication skills, and a passion for helping others achieve their goals.

Key Responsibilities:
  • Client Onboarding & Strategy Development
    • Participate in sales calls to demonstrate capabilities and map tailored solutions for prospects
    • Develop strategic implementation plans based on client goals, personas, and buyer journeys
    • Serve as the lead point of contact for assigned client projects, ensuring clarity and alignment from pre-sale to execution
  • Project Management & Execution
    • Ensure project deliverables are completed on time, within budget, and to the highest standard
    • Assign tasks in Teamwork and manage cross-functional collaboration
    • Support internal implementation team with clear documentation, updates, and strategic input
    • Oversee execution of your own client-related deliverables when applicable
  • Client Communication & Reporting
    • Hold recurring progress meetings with clients to review performance, field questions, and discuss strategic direction
    • Clearly communicate client feedback, needs, and insights to appropriate internal stakeholders
    • Analyze project results and suggest actionable next steps for continuous improvement
    • Assist with the creation of monthly reports for all company clients
Requirements:
  • Strong working knowledge of HubSpot (Sales, Marketing, or Service Hub experience preferred)
  • Understanding of buyer personas, the buyer's journey, SEO, and keyword strategies
  • Previous experience in client success, project management, or digital strategy roles
  • Ability to translate marketing and business objectives into structured project plans
  • Excellent written and verbal communication skills
  • Ability to manage multiple deadlines and maintain attention to detail
  • High degree of professionalism and interpersonal skills when working with clients and internal teams
  • Willingness to continuously learn and maintain certifications
  • Familiarity with Teamwork, Asana, Trello, or other project management tools is a plus
What We Offer:
  • A collaborative, fast-paced work environment focused on delivering real results
  • Opportunities for growth and professional development
  • A competitive salary and benefits package

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