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1 day ago
We are seeking a detail-oriented and reliable Virtual Medical Assistant to provide administrative and clinical support to healthcare providers remotely.
Job DescriptionThe ideal candidate will have experience in a medical office or virtual care environment and be well-versed in EHR systems, scheduling, patient coordination, and HIPAA compliance. Key responsibilities include managing appointment scheduling, cancellations, and rescheduling for patients, verifying patient insurance and eligibility prior to appointments, conducting patient intake calls, collecting medical history, and documenting information accurately in the EHR system. Additionally, the Virtual Medical Assistant will handle inbound and outbound patient communications, assist in prescription refills and prior authorizations under physician supervision, coordinate referrals, lab tests, imaging, and follow-up care, prepare and update patient charts, progress notes, and documentation before provider visits, and support telehealth sessions by guiding patients with setup and troubleshooting basic tech issues.
Required Skills and Qualifications- A high school diploma is required; an Associate's or Bachelor's in healthcare or medical administration is a plus.
- A minimum of 1 year of experience in a medical office, clinical setting, or virtual healthcare environment is preferred.
- Proficiency with Electronic Health Record (EHR) systems such as eClinicalWorks, Athena, Kareo, or similar.
- Strong English communication skills, both verbal and written.
- Familiarity with HIPAA guidelines and patient confidentiality requirements.
- Tech-savvy with knowledge of tools like Google Workspace, Zoom, Slack, and Microsoft Office.
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