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Customer Care and Sales Expert
2 days ago
As an Air Logistics Sales Representative, you will be responsible for:
- Driving sales activities to achieve business growth.
- Identifying and nurturing sales-qualified prospects to generate profitable businesses.
- Collaborating with key stakeholders to review sales leads and customer portfolios.
- Conducting market research to ensure alignment efforts with our pricing team.
- Providing customer feedback and support on resolutions.
- Onboarding and implementing new customers.
- Maintaining and updating relevant customer information.
- Enhancing customer engagement, satisfaction, retention, and reactivation.
Requirements:
- Minimum 5-6 years of work experience in sales, particularly in the freight forwarding industry.
- Proficiency in speaking, reading, and writing Gujarati (preferred).
- Strong local customer base and market intelligence.
- Excellent communication, professional selling, and problem-solving abilities.
- Ability to work well within a team and support colleagues as needed.
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