
Customer Relationship Strategist
7 days ago
Job Type: Full-time
Responsibilities:
- Talking to customers for orders and providing exceptional customer service
- Taking orders from customers in a timely and efficient manner
- Negotiating with customers to meet their needs and expectations
- Updating status to the customers ensuring transparency and trust
- Taking follow-up action with the team for execution of the order
Key Qualifications:
- Good communication skills in Spoken English
- Strong negotiation and influencing skills
- Self-motivation and ability to work independently
- A level of creativity when it comes to thinking of new sales opportunities
- Experience in Business development: 1 year (Preferred)
- Experience in Lead generation: 1 year (Preferred)
- Experience in Sales: 1 year (Preferred)
- Total work experience: 3 years (Preferred)
Additional Skills:
- The ability to communicate confidently – both through speaking and writing – with colleagues and clients from all levels of an organisation
- Ensuring your existing clients are satisfied through after-sales care, as well as gaining and using feedback
- Identifying and approaching potential new companies or individuals to engage as clients
- Researching industry trends and providing advice to colleagues about client strategy or new sales opportunities
- Giving presentations to clients about products or services
- Acting as a point of contact for complaints and escalating issues as appropriate
- Ensuring that the terms of a contract are adhered to by both your employer and clients
- Understanding and helping to meet the targets and aims of the client
About Ytviews
We are a leading company in the Consumer Services industry, operating in Dubai, United Arab Emirates.
What We Offer
We offer a competitive compensation package, including internet reimbursement and opportunities for growth and development.
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