Welcome and Support Officer

5 days ago


Faisalabad City Tehsil, Pakistan beBee Careers Full time

We are seeking a highly motivated and organized individual to join our team as a Front Desk Officer. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our guests and customers receive a warm and welcoming experience.

Key Responsibilities
  • Greet and welcome guests/customers in a professional and friendly manner.
  • Check-in guests/customers and provide them with necessary information.
  • Handle all incoming calls and redirect them to respective individuals/departments.
  • Assist with administrative tasks including data entry, scheduling, and filing.

You will also be responsible for handling customer inquiries and resolving complaints in a timely manner. If you have a passion for delivering exceptional customer service, we would love to hear from you.

Requirements
  1. Proven experience as a Night Front Desk Officer or similar role.
  2. Excellent communication and interpersonal skills.
  3. Strong customer service orientation.
  4. Ability to handle multiple tasks and prioritize efficiently.
  5. Proficient in using MS Office Suite and other relevant software.
  6. Attention to detail and accuracy.


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