Technical Product Support Specialist

6 days ago

Sukkur, Sindh, Pakistan beBeeTechnical Full time 6,000,000 - 8,000,000
Job Overview

The ideal candidate will possess a strong passion for delivering exceptional technical support to customers worldwide. This role requires an in-depth understanding of our products.

Key Responsibilities:

  1. Provide phone and email support to troubleshoot user issues.
  2. Recommend product enhancements to improve customer experience.
  3. Conduct quality control/bug testing of new releases.
  4. Research and document new features.

Requirements:

  • Library diploma or degree in computer science, IT, or engineering.
  • Excellent communication and problem-solving skills.
  • High typing speed and proficiency in Microsoft Office.

This is a full-time permanent position requiring 3-5 years of technical support or library management system experience. We are looking for a highly skilled professional who can provide excellent support to our customers.

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