
Credit Recovery Specialist
2 days ago
Job Title: Credit Recovery Specialist
We are seeking a skilled and detail-oriented individual to fill the role of Credit Recovery Specialist. This is an excellent opportunity for someone who wants to pursue a career in financial services and gain experience in debt recovery.
Responsibilities:
- Initiate and manage the process of recovering outstanding debts from clients, utilizing effective communication and negotiation skills to resolve disputes and secure payment.
- Contact customers via phone, email, and in-person visits to negotiate payment plans and resolve outstanding balances, maintaining a professional demeanor at all times.
- Review and analyze credit accounts to identify delinquent payments and potential risks, providing insights to inform strategic business decisions.
- Maintain accurate and up-to-date records of all interactions and negotiations with clients, ensuring compliance with regulatory requirements.
- Collaborate with other departments to ensure seamless integration of credit recovery processes, promoting a culture of teamwork and cooperation.
- Provide regular reports to management on the status of outstanding debts and recovery efforts, highlighting successes and areas for improvement.
- Stay abreast of market trends and industry developments to optimize debt recovery strategies, identifying opportunities for growth and innovation.
Required Skills and Qualifications:
To succeed as a Credit Recovery Specialist, you will need:
- Bachelor's degree in finance, accounting, or related field.
- Proven track record of success in credit recovery roles, with a minimum of 6 months or 1 year of experience.
- Strong negotiation and communication skills, with the ability to build rapport with diverse client groups.
- Ability to work independently and under pressure to meet deadlines, maintaining a high level of productivity and efficiency.
- Knowledge of relevant laws and regulations governing debt recovery processes, ensuring compliance and minimizing risk.
- Proficiency in using financial management software and Microsoft Office Suite, with a focus on Excel and Word.
Benefits:
This role offers a competitive salary and benefits package, including:
- A comprehensive training program to develop your skills and knowledge.
- Ongoing support and guidance from experienced colleagues.
- The opportunity to work with a dynamic team and contribute to the company's success.
- A positive and inclusive work environment that values diversity and employee well-being.
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