senior manager/manager credit

3 weeks ago


Islamabad, Islamabad, Pakistan Zong Business Solutions Full time
SENIOR MANAGER/MANAGER CREDIT & SUPPORT SERVICES

Join to apply for the SENIOR MANAGER/MANAGER CREDIT & SUPPORT SERVICES role at Zong Business Solutions

Continue with Google Continue with Google

SENIOR MANAGER/MANAGER CREDIT & SUPPORT SERVICES

3 days ago Be among the first 25 applicants

Join to apply for the SENIOR MANAGER/MANAGER CREDIT & SUPPORT SERVICES role at Zong Business Solutions

  • End to end management of Credits and Services business operations
  • Suggest innovative collection strategies according to market conditions and over all post-paid segmentations
  • Responsible for calculation of regional collection and recovery targets, calculation of run rate, remaining/achieved targets on daily basis
  • Identify opportunities for automation and process optimization in credit evaluation, collections, and account reconciliation to improve operational efficiency
  • Ensure adherence to internal audit standards and external regulatory compliance (PTA, SECP, etc.) related to credit, data protection, and collections
  • Develop credit strategies that support customer retention while minimizing financial exposure. Lead initiatives for early risk detection and proactive engagement
  • Ensure timely and accurately evaluation of credit limits for new and existing accounts as per defined policies
  • Time to time credit & collection visibility for situational analysis of business recovery
  • Maintain postpaid customers profiling according to credit worthiness, pay back history and debt capacity, debt ratio, aging of outstanding payment, debts burden & segmentation load
  • Preparation & maintenances of PTA data, classification of corporate accounts according to PTA definition.
  • Reconciliation of postpaid Bad Debts , Adjustments , Balance outstanding, billing revenue with finance, RA, Corporate sales and other postpaid stake holders
  • Final settlement of post-paid accounts, refund of security deposit in appropriate way
  • Conduct all relevant testing/audits for quality assurance of credit & support services
  • Utilize data analytics tools to generate actionable insights from collections, aging, and risk exposure reports to support business strategy and policy refinement
  • Conduct training on credit policies and tools, and ensure knowledge sharing to build team capabilities

Job Purpose: - Job Responsibilities:
  • End to end management of Credits and Services business operations
  • Suggest innovative collection strategies according to market conditions and over all post-paid segmentations
  • Responsible for calculation of regional collection and recovery targets, calculation of run rate, remaining/achieved targets on daily basis
  • Identify opportunities for automation and process optimization in credit evaluation, collections, and account reconciliation to improve operational efficiency
  • Ensure adherence to internal audit standards and external regulatory compliance (PTA, SECP, etc.) related to credit, data protection, and collections
  • Develop credit strategies that support customer retention while minimizing financial exposure. Lead initiatives for early risk detection and proactive engagement
  • Ensure timely and accurately evaluation of credit limits for new and existing accounts as per defined policies
  • Time to time credit & collection visibility for situational analysis of business recovery
  • Maintain postpaid customers profiling according to credit worthiness, pay back history and debt capacity, debt ratio, aging of outstanding payment, debts burden & segmentation load
  • Preparation & maintenances of PTA data, classification of corporate accounts according to PTA definition.
  • Reconciliation of postpaid Bad Debts , Adjustments , Balance outstanding, billing revenue with finance, RA, Corporate sales and other postpaid stake holders
  • Final settlement of post-paid accounts, refund of security deposit in appropriate way
  • Conduct all relevant testing/audits for quality assurance of credit & support services
  • Utilize data analytics tools to generate actionable insights from collections, aging, and risk exposure reports to support business strategy and policy refinement
  • Conduct training on credit policies and tools, and ensure knowledge sharing to build team capabilities

Eligibility Criteria (Education, Knowledge, Experience and Skills): Education:
  • In principle have a minimum of Bachelors Degree or above

Work Experience
  • Current Level – AM & Above
  • Minimum Experience: 4 yrs. or Above
  • At-least 1 year experience with Zong at the time of placement and must be a Permanent Employee of the company
  • In principle have a minimum of Bachelors Degree or above
  • 2 yrs. in total at AM & Above level For Sr. Manager and 1 Yr. in total at AM & Above for Mgr. Level
  • At least 01 HP & above in two most recent Annual Appraisals (if only 1 appraisal is done, then that should be HP & Above). Applicants with most recent performance rating as SP & below will not be shortlisted/eligible for grade or level promotion through internal hiring process, however this principle will not be applicable for horizontal movements

Skills - Generic:

Skills - Job Specific

Special Requirement: - Others: -Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionFinance and Sales
  • IndustriesTelecommunications

Referrals increase your chances of interviewing at Zong Business Solutions by 2x

Senior Manager/Manager Credit & Support Services

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Islamabad, Islamabad, Pakistan Zong CMPak Ltd Full time

    Department & Function: Govt. & Corporate SalesPosition: Senior Manager/Manager Credit & Support ServicesLocation: IslamabadReporting to: Deputy Director Gov. & Corporate Sales & ServicesJob Type: PermanentJob Responsibilities:End to end management of Credits and Services business operationsSuggest innovative collection strategies according to market...

  • Credit Manager

    2 weeks ago


    Islamabad, Islamabad, Pakistan Flair Pvt Ltd Full time

    ResponsibilitiesInitiate and manage the process of recovering outstanding debts from clients.Contact customers via phone, email, and in-person visits to negotiate payment plans and resolve outstanding balances.Review and analyze credit accounts to identify delinquent payments and potential risks.Maintain accurate and up-to-date records of all interactions...


  • Islamabad, Islamabad, Pakistan beBeeBusiness Full time

    Job Description:The role involves overseeing the Accounts Receivable function, ensuring timely collections, and implementing group AR policy.Responsibilities include managing gift registers, conducting monthly calls with gift champions, releasing credit orders according to DOA, and updating status in CDMS.Additionally, the candidate will adjust credit limits...

  • Cyber Security Expert

    3 weeks ago


    Islamabad, Islamabad, Pakistan HR Manager Full time

    Overall Purpose: This career step requires limited-level experience. Responsible for cyber security areas across products, services, infrastructure, networks, and/or applications while providing protection for AT&T, our customers, and our vendors/partners. Works with senior team members on various projects relating to the protection of devices, customers,...


  • Islamabad, Islamabad, Pakistan Zones IT Solutions Full time

    Company Overview:When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones – First Choice for IT.TMZones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT...


  • Islamabad, Islamabad, Pakistan Coats Full time

    Education/Experience:-- Years of experience in Credit and Business Controls- ACCA/CIMA/MBA in Finance from a reputable organizationJob Role includes:-Supervise Accounts Receivable function- Reconciliation of customer accounts- Quarterly activity of FOC- Resolve issues of customer accounts clearing- On-time collections recording and adjustments- Unapplied...


  • Islamabad, Islamabad, Pakistan beBeeSeniorCreditRepresentative Full time 600,000 - 1,000,000

    Job Description:We are seeking a Senior Credit Representative to oversee the collection of large-dollar invoices and ensure timely payments.">Responsibilities will include:Managing the full cycle of credit-related tasks, from initial assessment to final resolutionDeveloping and maintaining strong relationships with clients and stakeholdersCollaborating with...


  • Islamabad, Islamabad, Pakistan beBeeCredit Full time 2,500,000 - 3,000,000

    Business Development Manager: Credit Operations and SupportThis role involves overseeing the end-to-end management of credit operations business, focusing on strategy development, process optimization, and adherence to regulatory compliance.Develop strategic plans for innovative collection techniques based on market analysis and segmentation.Establish...

  • IT Operations Expert

    2 weeks ago


    Islamabad, Islamabad, Pakistan beBee**Manager** Full time

    Service Desk ManagerJob Description:As a Service Desk Manager, you will oversee the day-to-day activities of service-desk operations to ensure users and business teams receive timely support. This role is part general management, part service operations, and part special projects.Key Responsibilities:Oversee service desk operations to ensure timely support...

  • 3D Graphic Designer

    3 weeks ago


    Islamabad, Islamabad, Pakistan HR Manager Full time

    We are looking for a 3D Graphic Designer with Knowledge of cryptocurrency.Summary of RoleThe Graphic Designer is responsible for creating visual images and designs used in print or online media. The Designer displays a mix of creative skills and an understanding of brand promotion concepts and corporate identity. This role requires imaginative flair, an...