Operations Officer

2 weeks ago

Lahore, Punjab, Pakistan 365 Care Group Private Limited Full time 1,200,000 - 3,600,000 per year

Job Type: Full time, On-site

Job Location: Gulberg 3, Lahore

Position Overview:

As an Operations & Compliance Officer you'll monitor real-time customer and transaction data, investigate alerts, and ensure compliance with AML/KYC regulations—gaining hands-on experience and helping safeguard our fast-paced, tech-driven environment.

Key Responsibilities:

Sanctions & Name Screening:

Use automated systems to screen new customers, transactions, and counterparties against global watchlists. Investigate and resolve hits, escalating true positives to senior officers.

Alert Investigation & Reporting:

Analyse alerts for suspicious activity. Determine which alerts require escalation, document investigations meticulously, and generate internal reports or SARs for high-risk cases.

Support AML/KYC Procedures:

Assist in customer due diligence (CDD) and enhanced due diligence (EDD) processes. Maintain accurate records in case management systems. Help maintain and optimize screening procedures and SOPs. Provide input to refine screening tool efficiency. Work closely with Compliance, Risk, Product, and IT teams. Participate in system tuning and user acceptance testing. Attend regular training on AML regulations, screening platforms, and fraud prevention strategies. Support peer-awareness initiatives.

Compliance & Documentation

Team Collaboration & Learning

Training & Growth

Qualifications:

  • Education:

Bachelor's degree in finance, Business, Law, Economics, or a related field.

  • Experience:

Ideal for fresh graduates—0–1 years, internships or exposure to AML, KYC, fraud prevention are a plus.

Knowledge & Skills:

  • Basic understanding of AML, sanctions, KYC, and financial crime prevention.
  • Strong attention to detail, analytical thinking, and problem-solving skills.
  • Effective written and verbal communication able to document investigations clearly.
  • Tech-savvy with proficiency in MS Office (Excel, Word) and willingness to learn screening platforms.

Attributes:

  • Curious, proactive, and open to learning.
  • Able to perform under pressure with tight deadlines.

Why Join Us:

  • Early Responsibility: Handle real-world alerts and contribute to AML/KYC compliance from day one.
  • Rapid Learning: Train on modern screening tools and platforms.
  • Career Growth: Build a solid foundation in financial crime prevention with mentorship and training pathways (e.g., CAMS).
  • Purposeful Impact: Help maintain trust and safety in a fast-moving environment.

Job Types: Full-time, Fresher

Pay: Rs40, Rs50,000.00 per month

Work Location: In person

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