Officer - Trade Operations

Job ID: 41436

Location: Lahore, PK

Area of interest: Operations

Job type: Regular Employee

Work style: Office Working

Opening date: 10 Oct 2025

Job Summary

Awareness and understanding of the Group's business strategy and model appropriate to the relevant unit. Keep yourself updated with the Regulatory and Group policies and set internal standards and procedures for the bank in line with development of International Trade.

Key Responsibilities

• Ensure to process transactions received on daily basis
• Efficiently checking and inputting all required data involved in trade transactions
• Ensure required reports are extracted properly
• All task and assignments assigned by Team leaders to be performed.
• Ensure that the set productivity targets (efficiency, accuracy, etc.) and processing turnaround standards are achieved (within own area of responsibility).
• Ensure awareness and full compliance of all laid down rules, regulations, policies, guidelines, procedures, practices and code of conduct imposed by the Company/ Group.
• Reporting all suspicious transactions including transactions having Red-Flag alerts to Anti Money Laundering (AML) approvers.
• Responsible to keep abreast with the existing and potential customers and their businesses.
• Responsible to keep close and cordial relationship with Internal Units in order to facilitate solutions to customer's inquiries / problems and / or tailoring required for any specific customer request.
• Manage and administer the daily operations of the team with the aim to maximize the productivity of the team and ensure that efficient and high quality services are provided to our valued customers using a range of products and services and in further enhance to achieve maximum profitability for the bank.
• Review existing practices and identify gaps for improvement in terms of accuracy and efficiency
• Ensure departmental Department Operations Instructions (DOIs) are updated with requisite processes and procedures as per required standards
• Ensure Error Logs for the unit is maintained with the unit and socialized with the team and Head of Trade Operations
• Assist Unit Manager, Trade in migrating trade practices and quality standards to and from other Standard Chartered branches
• Ensure related approvals are in place for all trade transactions before authorizing the transactions in the system.
• Ensure timely reporting to the Group / Regulatory Authorities

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.