Current jobs related to Customer Service Officer For Bank - Karachi, Sindh - Hcm International
-
Customer Service Officer
2 weeks ago
Karachi, Sindh, Pakistan Mashreq Bank Pakistan Limited Full timeOverviewCustomer Service Officer (Mashreq Global Network Pakistan)To delight internal and external customers over the phone (inbound & outbound - call back).To interact with customers over the phone, chat, and email to understand their banking needs.Provide excellent customer service to achieve customer loyalty.Resolve problems over the live chat, email or...
-
Customer Service Manager
3 weeks ago
Karachi, Sindh, Pakistan Mashreq Bank Pakistan Limited Full timeResponsibilitiesUnderstand client expectations and deliver finest service delivery.Ensure end-to-end solution to the satisfaction of the corporate client.Engages RM, Product Sales, Operations Partners and other key internal stakeholders to solve client's day-to-day account and transactional related issues and queries within the agreed SLA, while maintaining...
-
Customer Relationship Officer
1 week ago
Karachi, Sindh, Pakistan Halan Microfinance Bank Full time 150,000 - 2,800,000 per yearLoan OfficerIntermediate along with 1-2 years of Microfinance experience.Responsibilities:To introduce Halan Microfinance Bank products and services to target population.To follow-up the prospects by regular contact with the identified potential clients.To propose new products and services to his current clients.To identify clients' needs and propose new...
-
Business Development Officer
5 days ago
Karachi, Sindh, Pakistan NRSP Microfinance Bank Full time 400,000 - 1,200,000 per yearCompany DescriptionNRSP Microfinance Bank, born from the National Rural Support Programme's 18 years of experience in social mobilization, aims to harness people's potential for social and economic change. The bank provides a variety of financial services to support economic and social development. Since its beginnings in micro-credit in 1993, NRSP...
-
Manager Core Banking
3 weeks ago
Karachi, Sindh, Pakistan Mashreq Bank Pakistan Limited Full timeOverviewJob PurposeThe role is part of the core banking transformation program team by proactively driving the delivery of a next-generation Core Banking platform for Mashreq. The individual will be responsible for end-to-end management (from start of the program till implementation across 6 geographies) and timely completion of the Core Banking Program for...
-
Call Center Officer
1 week ago
Karachi, Sindh, Pakistan Raqami Islamic Digital Bank Full time· Respond to incoming calls and provide excellent customer service to address inquiries, complaints, and general banking-related questions.· Handle customer requests and provide prompt resolution or escalate complex issues to the appropriate department.· Process customer transactions accurately and efficiently.· Maintain a high level of product knowledge...
-
Customer Service Officer
3 weeks ago
Karachi, Sindh, Pakistan Teknika Corporation of Pakistan Full timeTeknika Corporation of Pakistan, PakistanCustomer service managers ensure that the organisation they work for satisfies its customers' needs. They may work at various levels, from head office to the front end of the business and in most cases will be:helping to develop a customer service policy for an entire organisation;managing a team of customer services...
-
Customer Service Manager
3 weeks ago
Karachi, Sindh, Pakistan Mashreq Full timeResponsibilitiesUnderstand client expectations & deliver finest service delivery.Ensure end-to-end solution to the satisfaction of Corporate client.Engages RM, Product Sales, Operations Partners and other key internal stakeholders to solve client's day to day account & transactional related issue and queries with the agreed SLA while maintaining highest...
-
Customer Service Representative
2 weeks ago
Karachi, Sindh, Pakistan beBeeCustomer Full time 6,000,000 - 7,500,000Job Title: Customer Service RepresentativeAbout the Role:We are seeking a highly skilled and experienced customer service representative to handle various transactions and services for our valued customers.Key Responsibilities:To process customer transactions accurately and efficiently, ensuring seamless banking operations.To assist customers with routine...
-
Officer – Trade Ops, ERF
2 weeks ago
Karachi, Sindh, Pakistan Samba Bank Limited Full timeJob Title: Officer – Trade Ops, ERF & LoansJob Type: PermanentMinimum Education: Bachelor's from HEC recognized University/Institute2+ years of relevant banking experienceUnderstanding of banking products & and knowledge of trade operationsBasic understanding and knowledge of Import & exportUnderstanding of AML/KYC and related regulationsGood communication...
Customer Service Officer For Bank
2 weeks ago
Qualification: Must be Graduate / Bachelor / Non Muslim Requried
Roles and Responsibilities:-
- A Phone Banking Officer is required to handle customer query within the standard time. The response rate/ target should be maintained as defined by the management.
- Response quality as per defined standards. Also ensuring that Courtesy and Accuracy targets are met.
- Enhance product knowledge and processes.
- Ensure all standards of call quality are met by the phone banker as defined by the management.
- Calls and sales are met as management defines time to time.
- To interact with the customers through suitable medium of communication as and when directed.
- To timely complete any additional tasks / initiatives assigned besides the routine daily day tasks.
- Attendance, Punctuality and manned minutes are completed to achieve the productivity target
- Attend trainings as announced by management / training units.
- Recognize that all customer and company information is confidential and proprietary and is provided to you for the exclusive purpose of servicing customer requests; any other use of this information is prohibited. Confidential and proprietary information may not be copied, reproduced, or disseminated in any way.
Job Type: Full-time
Pay: Rs40, Rs70,000.00 per month
Work Location: In person
