Customer Success Officer

Company DescriptionSuccess Factor is an educational consulting, training, and awareness company in Karachi Lahore & Islamabad, Pakistan. We specialize in mentoring students and facilitating university placements in highly ranked global institutions. With vital industry connections locally and internationally, we represent universities and colleges...

Overviewibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist our U.S. based client's customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international...

About AdalFi:AdalFi is a leading fintech company revolutionizing digital lending in Pakistan. We build intelligent credit infrastructure for banks, enabling them to make real-time, automated lending decisions using advanced data science, machine learning, and AI technologies.About the Role:We are seeking aCustomer Success Manager (CSM)to build long-term,...

OverviewDo you think you have what it takes to talk your way through customers and bring about a positive change in customer engagement? We are looking for an incredible resource who can do wonders in the world of CX. Hence, when a regular person is having difficulty in handling or resolving any particular customer grievance - that is where you come into the...

Company DescriptionEximus Education is an award-winning UK social enterprise that specialises in providing personalised, highly affordable tutoring. We offer tutoring for all subjects and levels, addressing key industry issues like affordability, reliability, and availability of tutors. Our excellent services have resulted in a remarkable 97% 5-star client...

Position Summary:In this role, you will be the first point of contact for our US-based customers, handling a variety of inquiries and issues. The ideal candidate is a patient and professional communicator, an effective multitasker, and is passionate about providing world-class customer support.Key Responsibilities:• Professionally manage a high volume of...

Job OverviewIn this role, you will be the first point of contact for our US-based customers, handling a variety of inquiries and issues. The ideal candidate is a patient and professional communicator, an effective multitasker, and is passionate about providing world-class customer support.Job DescriptionProfessionally manage a high volume of inbound calls...

We are looking for a proactive and customer-focusedCustomer Relation Officerto manage client interactions, handle inquiries, and ensure an excellent service experience. The ideal candidate should have strong communication skills, a positive attitude, and the ability to handle multiple tasks efficiently.Key Responsibilities:Manage customer queries through...

Job Description:We are looking for a friendly, detail-oriented Customer Support Officer to join our team. In this role, you will be the first point of contact for our customers, helping them with inquiries, resolving issues, and ensuring a positive experience.Key Responsibilities:Respond to customer inquiries via email, phone, or chat in a timely and...

Job Description:We are looking for a friendly, solution-oriented Customer Experience Officer to join our team. In this role, you will be the first point of contact for our customers, helping to ensure they have a smooth and satisfying experience with our products/services.Key Responsibilities:Respond to customer inquiries via phone, email, or chat in a...