Customer Service Optimization
7 days ago
Role Description
This is a full-time on-site role for a Customer Service Representative at ibex's location in Karachi Division. The Customer Service Representative will be responsible for providing excellent customer support, ensuring customer satisfaction, and delivering a positive customer experience. Day-to-day tasks will include handling customer inquiries, resolving customer issues, and providing prompt and professional service.
Qualifications
- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Customer Service skills
- Customer Experience skills
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to multitask and work under pressure
- Experience in the BPO industry is a plus
- Bachelor's degree in any field
Job Types: Full-time, Contract, Fresher
Contract length: 6 months
Pay: Rs90, Rs115,000.00 per month
Application Question(s):
- Are You Comfortable Working in Evening And Night Shifts?
Experience:
- CSR: 1 year (Preferred)
Language:
- English (Required)
Work Location: In person
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