Customer Support Representative

2 days ago

Lahore, Punjab, Pakistan Biztekapps Full time 900,000 - 1,200,000 per year

Job description:

Customer Success Agent – Join Our Growing Team

Location: Defence Moor, Walton Road, Lahore

Shift: Night Shift (Monday to Friday, 7:00 PM – 5:00 AM)

Biztek Apps, a stable and growing manufacturing company, is looking for a Customer Success Agent to engage with warm leads, deliver excellent client support, and ensure an exceptional customer journey. This role comes with a competitive salary package (PKR 75,000 – PKR 100,000) along with commissions, performance bonuses, and a complete set of benefits to reward your hard work.

What's In It for You?

  • Competitive pay + lucrative incentives
  • Medical insurance & reimbursement
  • Paid holidays & leave encashment
  • Yearly bonuses & provident fund
  • Yearly company trip & bi-annual dinners
  • A flexible, employee-friendly culture
  • Long-term stability in a trusted manufacturing company

Key Responsibilities

  • Convert warm leads into satisfied clients through effective communication.
  • Provide professional client support across calls, emails, and chat.
  • Collaborate with the sales team to ensure seamless customer experiences.
  • Maintain accurate client records and follow up on leads.
  • Offer solutions tailored to client needs while overcoming objections.

Requirements

  • Bachelor's degree in any discipline.
  • Excellent communication skills with a fluent USA accent.
  • Strong command of English (spoken & written).
  • Fast typing speed & strong writing skills.
  • Prior sales or client servicing experience is a plus, but not mandatory.

Apply Now:

Send your resume to OR WhatsApp at:

and become part of a team where your potential is valued and rewarded

Job Type: Full-time

Pay: Rs90, Rs100,000.00 per month

Application Question(s):

  • This is on-site, night shift job, apply if you are comfortable.

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