Taxi & Minicab Controller – On-Site (Office-Based)

1 week ago


Lahore, Punjab, Pakistan Itlogi Ltd Full time 300,000 - 660,000 per year

Location: On-Site (Gulberg 3 Lahore)

Starting Salary: PKR 40,000 per month (Basic Salary)

Shift: Minimum 9-hour shift

Job Type: Full-Time

Job Overview

We are hiring an On-Site Taxi & Minicab Controller to manage dispatch operations for our UK-based private hire & minicab company.

You will be responsible for handling bookings, allocating jobs to drivers, and ensuring smooth day-to-day operations from our office in Pakistan.

This is a fast-paced, responsible role – ideal for someone who is organised, confident on calls, and comfortable working with computers.

Key Responsibilities

  • Answer incoming calls and WhatsApp messages from UK passengers.
  • Create and manage bookings in the dispatch system (training provided).
  • Allocate jobs to drivers quickly and efficiently.
  • Monitor driver locations, availability, and job progress in real time.
  • Manage ASAP jobs, pre-bookings, and airport transfers.
  • Provide clear, polite communication with passengers and drivers.
  • Handle fare enquiries, quotations, and booking amendments.
  • Deal with issues such as delays, no-shows, and cancellations calmly.
  • Maintain proper shift notes and ensure smooth handover between shifts.

Working Hours

  • Minimum 9-hour shift (day / evening / night – rota based).
  • 6 days per week (or as per company policy).
  • Occasional overtime may be required.

Salary & Benefits

  • Starting Salary: PKR 40,000 to 55000 per month.
  • Performance-based bonuses may be available.
  • Full training on our dispatch system and UK operations.
  • Professional environment working with a UK-based company.
  • Long-term, stable role with growth opportunities.

How to Apply

Email your CV to:

Or send your CV via WhatsApp:

Subject/Message line: "Taxi Controller Application – [Your Name]"

Job Types: Full-time, Part-time

Pay: Rs45, Rs55,000.00 per month

Expected hours: 45 per week

Work Location: In person



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