Taxi & Minicab Controller – On-Site (Office-Based)
1 week ago
Location: On-Site (Gulberg 3 Lahore)
Starting Salary: PKR 40,000 per month (Basic Salary)
Shift: Minimum 9-hour shift
Job Type: Full-Time
Job Overview
We are hiring an On-Site Taxi & Minicab Controller to manage dispatch operations for our UK-based private hire & minicab company.
You will be responsible for handling bookings, allocating jobs to drivers, and ensuring smooth day-to-day operations from our office in Pakistan.
This is a fast-paced, responsible role – ideal for someone who is organised, confident on calls, and comfortable working with computers.
Key Responsibilities
- Answer incoming calls and WhatsApp messages from UK passengers.
- Create and manage bookings in the dispatch system (training provided).
- Allocate jobs to drivers quickly and efficiently.
- Monitor driver locations, availability, and job progress in real time.
- Manage ASAP jobs, pre-bookings, and airport transfers.
- Provide clear, polite communication with passengers and drivers.
- Handle fare enquiries, quotations, and booking amendments.
- Deal with issues such as delays, no-shows, and cancellations calmly.
- Maintain proper shift notes and ensure smooth handover between shifts.
Working Hours
- Minimum 9-hour shift (day / evening / night – rota based).
- 6 days per week (or as per company policy).
- Occasional overtime may be required.
Salary & Benefits
- Starting Salary: PKR 40,000 to 55000 per month.
- Performance-based bonuses may be available.
- Full training on our dispatch system and UK operations.
- Professional environment working with a UK-based company.
- Long-term, stable role with growth opportunities.
How to Apply
Email your CV to:
Or send your CV via WhatsApp:
Subject/Message line: "Taxi Controller Application – [Your Name]"
Job Types: Full-time, Part-time
Pay: Rs45, Rs55,000.00 per month
Expected hours: 45 per week
Work Location: In person
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