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Customer Support Representative

2 weeks ago

Lahore, Punjab, Pakistan Planlab Solutions Full time 300,000 - 600,000 per year

Position:

Customer Support Executive (Night Shift)

Organization:

PlanlabSolutions

Location:

Model Town Link Road, Lahore

Shift:

Night Shift(9 hours)

Compensation:


Market competitive salary based on relevant experience and interview

Qualification and Experience:

-Proficient in spoken and written English

-Experience in Zendesk, Gorgias, Kustomer type CRM

-Minimum 2 years experience in customer support role or supervision

-Availability for night shifts

Responsibilities:

-Manage Email Queries , Live Chat and Calls with international clients

-Proficiency in computer operations and using MS Office and Excel

-Can manage and train sub ordinates on projects which he gets expertise

-No sales, targets, or commission-based work