Senior Logistics Executive

2 weeks ago

Islamabad, Islamabad, Pakistan iGate Technologies Pakistan Full time 900,000 - 1,200,000 per year
  • Monitor courier shipments to ensure timely delivery
  • Regularly track and monitor dispatch reports to check if the parcel has been dispatched
  • Regularly track and monitor to check why the orders have not been dispatched by the warehouse
  • Create tickets on CTS platform for orders with address queries, parcels delivered to parcel shops
  • If any collection ticket is created on CTS, then action to be taken
  • Resolve the queries raised by customer support
  • Follow up with couriers for stuck parcels via email and their self-service portal
  • Effective communication with the Compliance team to maintain account performance, and with the Customer Support team to address customer concerns

Requirements

  • Bachelors Degree
  • 1 year of experience
  • MS OFFICE, Written & Verbal Communication Skills,

Benefits
Fuel Allowance

Medical Insurance

Free Lunch Facility (In-house)

GYM Passport (Panel Gym's Free of Cost)

Participatory Fund

Market Competitive Salary

Learning & Challenging Work Environment

Amazing Work Culture

Paid Time off

Group Life Insurance

Maternity Leaves and many more

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