Patient Help Desk Representative

4 days ago

Islamabad, Islamabad, Pakistan iSolve RCM LLC Full time 400,000 - 600,000 per year

Company Description

iSolveRCM is a healthcare revenue cycle management (RCM) company that helps medical practices, clinics, and healthcare organizations streamline their financial operations. The company focuses on medical billing, coding, credentialing, and revenue optimization to ensure providers maximize reimbursements while reducing administrative burdens. Services offered include end-to-end billing solutions, claim scrubbing, denial management, medical coding and compliance, provider credentialing, and practice management consulting. By optimizing workflows and integrating telehealth and EHR technologies, iSolveRCM aims to improve financial efficiency and patient care.

Role Description

This is a full-time on-site role for a Patient Help Desk Representative located in Islamabad. The Patient Help Desk Representative will be responsible for addressing patient inquiries, assisting with billing and insurance issues, and providing general support to ensure patients' needs are met. The representative will also handle appointment scheduling, maintain patient records, and collaborate with medical staff to improve the patient experience.

Qualifications

  • Experience in patient support, including addressing inquiries and providing assistance with billing and insurance issues
  • Skills in appointment scheduling and maintaining patient records
  • Excellent communication and interpersonal skills, with the ability to work collaboratively with medical staff
  • Strong organizational and multitasking abilities
  • Proficiency in using healthcare information systems and basic computer applications
  • Customer service experience in a healthcare setting is a plus
  • Ability to work on-site in Islamabad

  • Front Desk

    2 weeks ago

    Islamabad, Islamabad, Pakistan CuranetMD Full time 1,200,000 - 2,400,000 per year

    Location: Islamabad (On-site) Job Type: Full-timeAbout the Company:We are a U.S.-focused medical billing and healthcare operations company based in Islamabad, offering full-service Revenue Cycle Management (RCM) to healthcare providers. Our mission is to deliver secure, scalable, and HIPAA-compliant operations that improve claim success rates and ensure...

  • Patient Care Coordinator

    2 weeks ago

    Islamabad, Islamabad, Pakistan BI COMMUNICATIONS Full time 150,000 - 250,000 per year

    Job Title: Patient Care CoordinatorJob Type: Full-Time | Entry-Level | Freshers WelcomeOverview:We're looking for a dedicated Patient Care Coordinator to help manage patient care activities and ensure smooth communication between patients, families, and healthcare teams. This role focuses on coordination — not front desk duties — and is ideal for someone...

  • Front Desk Representative

    1 week ago

    Islamabad, Islamabad, Pakistan Le Lotus Clinique Full time 150,000 - 250,000 per year

    Company DescriptionLe Lotus Clinique, Pakistan's leading advanced skin clinic, is located in major cities including Islamabad, Rawalpindi, Lahore, Karachi, Peshawar, and Multan. The clinic offers a wide range of non-surgical and surgical treatments catered to diverse beauty needs and concerns. Our mission is to provide exceptional care and unparalleled...

  • Front Desk Manager

    8 hours ago

    Islamabad, Islamabad, Pakistan BtoB Services Full time 400,000 - 500,000 per year

    Are you a dynamic individual with excellent communication skills and a passion for delivering exceptional service? We're seeking a dedicated Front Desk Manager to join Housing Society TeamResponsibilities:Greet and assist patients with a warm and welcoming demeanorManage patient inquiries via phone, email, and in-personSchedule appointments and maintain...

  • Information Technology Help Desk Coordinator

    1 week ago

    Islamabad, Islamabad, Pakistan Bestway Consultancy Services Full time 900,000 - 1,200,000 per year

    Position PurposeThe IT Service Desk Analyst provides first-line technical support, troubleshooting and resolving IT incidents while ensuring timely resolution in alignment with ITIL standards.Job DescriptionServe as the first point of contact for IT incidents, troubleshooting and resolving issues, or escalating as needed.Manage and track incidents using a...

  • Front Desk Receptionist

    9 hours ago

    Islamabad, Islamabad, Pakistan Siddiqi Hospitality Full time 150,000 - 250,000 per year

    Company DescriptionSiddiqi Hospitality (Pvt.) Ltd. is dedicated to enhancing the global and local image of Pakistan by promoting the true strengths, culture, and natural beauty of the country. Through e-tourism advocacy and e-commerce, we aim to cultivate Pakistan's Nation Brand and showcase its potential to the world. Our extensive research helps develop...

  • Front Desk Receptionist

    2 weeks ago

    Islamabad, Islamabad, Pakistan Bright Ideas Communications Full time 400,000 - 600,000 per year

    Company DescriptionSince 2011, Bright Ideas Communications has been dedicated to helping businesses thrive in the digital world. With headquarters in Dubai and offices across Saudi Arabia, Jordan, and Pakistan, we offer a comprehensive suite of digital services including online ads, social media management, website development, BPO services, and e-commerce...

  • Patient Service Representative

    2 days ago

    Islamabad, Islamabad, Pakistan Medsol Tech Full time 1,200,000 - 3,600,000 per year

    This is a full-time on-site role located in Rawalpindi for a Customer Service Specialist at Medsoltech. The Customer Service Representative will handle incoming calls and emails, resolve customer inquiries and issues, provide product and service information, and ensure customer satisfaction.ResponsibilitiesRespond to Customer Inquiries: Address customer...

  • IT Support Representative – Hybrid

    2 weeks ago

    Islamabad, Islamabad, Pakistan Centriix Full time 300,000 - 600,000 per year

    Company DescriptionCentriix is an AI-powered practice and revenue cycle management company dedicated to simplifying billing, compliance, and growth for healthcare providers. Our mission is to enhance operational efficiency and ensure financial health for our clients. We leverage advanced technology to automate and streamline administrative tasks, allowing...

  • Customer Support Representative

    2 weeks ago

    Islamabad, Islamabad, Pakistan Namuve Full time 400,000 - 600,000 per year

    Department: Sales DepartmentReports to: Business Development ManagerLocation: Gulberg III, LahoreEmployment Type: [Full-time /Shift-based]Job Summary:We are seeking a friendly, detail-oriented, and professional Customer Support Representativeto join our team in the hospitality industry. In this role, you will be the first point of contact forguests and...