Virtual Assistant- Medical Billing

2 weeks ago

Islamabad, Islamabad, Pakistan Millennium Medical Billing - MMBC Pakistan Full time 300,000 - 600,000 per year

Company Description

Millennium Medical Billing (MMB) is one of the leading medical billing companies in the USA. Our comprehensive portfolio of revenue cycle management and IT solutions includes medical billing and coding, insurance claims and collections, specialized out-of-network revenue cycle services, physician credentialing, and claim funding. MMB helps clients achieve their growth goals by providing top-notch services. Our skilled and experienced team includes account managers, credentialing specialists, and medical coding specialists, all dedicated to delivering premium services and building lasting relationships with our clients.

Role Description:

We're looking for a Patient Help Desk Representative
to be the first point of contact for patients. You'll handle calls with empathy, manage appointments, coordinate with providers, and ensure accurate documentation while maintaining HIPAA compliance. Join our team to deliver excellent patient support and drive a smooth healthcare experience.

Key Responsibilities:

  • Answer and manage patient calls with professionalism and empathy.
  • Schedule, confirm, or reschedule appointments in the system.
  • Coordinate with providers' offices regarding schedules, updates, and patient care needs.
  • Document call details accurately and maintain HIPAA compliance.
  • Support call centre performance standards and participate in team training

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