Customer Service Specialist

3 days ago

Islamabad, Islamabad, Pakistan TrueEdge Global Full time 250,000 - 500,000 per year

Role Description

This is a full-time on-site role for a Customer Service Specialist located in Islamabad. The Customer Service Specialist will be responsible for delivering excellent customer support, ensuring customer satisfaction, handling customer inquiries via phone, preserving high standards of phone etiquette, and enhancing the overall customer experience. Daily tasks include managing customer interactions, resolving issues, and providing effective solutions to meet customer needs.

Qualifications

  • Customer Support and Customer Service skills
  • Ability to ensure Customer Satisfaction and enhance Customer Experience
  • Strong Phone Etiquette and communication skills
  • Ability to manage and resolve complex customer interactions
  • Excellent problem-solving and analytical skills
  • Experience in a customer-facing role is a plus
  • High school diploma or equivalent; bachelor's degree preferred

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