Customer Support Specialist

3 days ago

Islamabad, Islamabad, Pakistan Misix Communication Full time 600,000 - 1,200,000 per year

Company Description

Misix Communication, established in 2015, is a leading Business Process Outsourcing center passionate about providing outstanding quality customer service. We excel in building customer relations and cater to both new and existing clients. With a dedicated staff capable of learning technicalities of products swiftly, we ensure superior customer service.

Role Description

This is a full-time on-site role for a Customer Support Specialist, located in Islamabad. The Customer Support Specialist will respond to customer inquiries, resolve issues, and ensure a high level of customer satisfaction. They will provide technical support and troubleshoot problems, communicate effectively with customers, and maintain accurate records of interactions.

Qualifications

  • Customer Support and Technical Support skills
  • Interpersonal and Analytical Skills
  • Ability to ensure Customer Satisfaction
  • Strong verbal and written communication skills
  • Ability to work independently and in a team environment
  • Previous experience in a customer support role is a plus

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