
IT Systems
2 weeks ago
Important Note — Please Read Before Applying
This is
not
a software development internship. We are specifically looking for candidates interested in
IT support, infrastructure, and systems administration
.
If you are looking for a software engineering, DevOps, or coding-focused internship, this role will
not be a fit
.
About the Role
We're hiring an
IT Systems & Infrastructure Support Intern
for a
3-month internship
with the potential to transition into a permanent role based on performance.
This role is designed for someone eager to gain hands-on experience in IT support and systems administration. You'll work closely with our IT team to troubleshoot issues, maintain systems, and support employees with their day-to-day technology needs.
Responsibilities
IT Support (Primary Focus)
- Provide support for
Windows, Linux, and macOS
systems - Troubleshoot hardware and software issues for employees
- Set up and configure workstations, laptops, and peripherals
- Respond to user issues with professionalism and patience
Systems Administration (Entry-Level)
- Assist in administering on-premise
Linux servers - Apply updates, perform routine maintenance, and monitor system health
- Help with
backups and server upkeep
Networking
- Troubleshoot common issues (TCP/IP, DNS, DHCP, etc.)
- Assist with maintaining a reliable and secure office network
Tools & Environments
- Work with IT Service Management (ITSM) and ticketing tools (e.g., GLPI, Snipe-IT)
- Support and manage productivity & collaboration platforms (e.g., Microsoft 365, Google Workspace)
- Assist with domain and email administration
Proactive IT Improvements
- Spot inefficiencies in current IT workflows
- Research and recommend tools (e.g., for remote support, automation, asset tracking)
- Support implementation with guidance from the team
Scripting & Automation (Learning Opportunity)
- Learn and apply
basic scripting
(Bash or PowerShell) - Explore ways to automate repetitive tasks
Asset & Inventory Management
- Maintain accurate inventory of hardware and IT assets
- Ensure spare devices are ready for deployment
Candidate Profile
- Recently graduated from an
IT, Computer Science, Computer Engineering or related program
OR have demonstrable experience via certifications or personal projects - 0–6 months of experience in IT support or systems administration (internships, part-time, or projects all count)
- Familiarity with
Windows, Linux, or macOS
environments - Understanding of
basic networking concepts - Strong problem-solving and communication skills
- Self-motivated, proactive, and
user-focused
mindset
Why This Role?
- 3-month internship
with the possibility of a
full-time role based on performance - Real-world exposure to
IT infrastructure, support, and system administration - Hands-on experience with tools like
GLPI, Microsoft 365, and Linux systems - A chance to grow alongside experienced IT professionals
If you're excited about solving IT challenges, supporting teams, and building your career in IT systems and infrastructure — we'd love to hear from you. Interested candidates can also send their CV directly to
with the job title as subject.
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