Conversational AI Developer

6 days ago

Islamabad, Islamabad, Pakistan Provox Global Solutions Full time 120,000 - 240,000 per year

We are seeking a highly skilled Conversational AI Developer with strong expertise in Google Cloud Platform (GCP), Dialogflow / CCAI, and The ideal candidate will be responsible for developing, maintaining, and optimizing conversational AI solutions and virtual assistants that enhance customer experiences and streamline call center operations.

This role requires a blend of AI engineering, backend development, and DevOps knowledge, along with an understanding of conversational design, natural language processing (NLP), and secure cloud-based integration.

Key ResponsibilitiesAI Development & Dialogflow / CCAI

  • Design, develop, and maintain advanced conversational agents using Dialogflow CX / ES and CCAI.
  • Build and optimize structured and AI-enabled playbooks for natural, efficient customer interactions.
  • Tune and train bots to minimize no-match phrases, dead ends, and AI "hallucinations."
  • Implement Vertex AI and Gemini API integrations to enhance conversational intelligence.
  • Collaborate with QA and call center teams to continuously improve virtual agent performance and customer experience.

Backend & Integration

  • Develop scalable backend services using , APIs (Fetch), and SQL / JSON.
  • Manage shared global variables and objects in high-concurrency applications.
  • Implement secure authentication mechanisms (JWT / OAuth).
  • Integrate with third-party systems such as Dentrix, EzText, and PhoneNumLookup.
  • Configure and maintain MySQL databases and reporting tools (e.g., Looker).

DevOps & Cloud Management

  • Configure and manage GCP environments, environment variables, and migration controls.
  • Set up and maintain CI/CD pipelines using GitHub and Visual Studio.
  • Monitor cloud performance, handle errors and alerts, and optimize deployment processes.
  • Support modularized code structure for multi-developer environments.

Testing & Continuous Improvement

  • Conduct regression, load, and stress testing (OLS Web Test Automation).
  • Implement voice and backend test automation using phone dialing appliances and recordings.
  • Monitor system logs, defects, and integrations to drive ongoing improvement.
  • Support audits, debugging, and defect resolution.

Qualifications

  • Bachelor's degree in Computer Science, Software Engineering, or related field.
  • 5+ years of experience in software development, preferably within SaaS / AI / cloud-based environments.
  • Expertise in Dialogflow / CCAI, GCP, , SQL, and JavaScript.
  • Strong understanding of API development, OAuth, and secure authentication.
  • Experience in building and deploying scalable conversational AI systems.
  • Familiarity with AI prompting (Gemini, Vertex AI), Speech-to-Text models, and machine learning workflows is a plus.
  • Experience with CI/CD, Git, and cloud monitoring tools.

Bonus Skills

  • Experience developing or integrating custom Speech-to-Text (STT) or Text-to-Speech (TTS) models.
  • Familiarity with call center technology, voicebots, and AI-assisted customer service.
  • Background in AI tuning, model fine-tuning, or LLM integration.

Job Type: Full-time

Application Question(s):

  • Please share any experience you have integrating Vertex AI, Gemini, or other AI/ML models with conversational systems.
  • This is an on-site position with shift hours from 7 PM to 4 AM Pakistan Time. Are you comfortable with this shift schedule?

Experience:

  • Google Dialogflow / CCAI: 2 years (Required)
  • and API integrations: 2 years (Required)
  • Google Cloud Platform (GCP): 1 year (Required)

Work Location: In person

  • AI/ML Content Writing Intern

    4 days ago

    Islamabad, Islamabad, Pakistan Centrox AI Full time 250,000 - 500,000 per year

    Job Title: AI/ML Content WriterLocation: Gulberg Greens, IslamabadJob Type: Internship (On-site)Company: Centrox AIAbout UsCentrox AI is a rapidly growing technology company focused on AI-powered solutions, automation, and digital transformation. We are building innovative products and helping businesses leverage the power of Artificial Intelligence. We're...

  • AI Specialist

    4 days ago

    Islamabad, Islamabad, Pakistan Ninjas Code Full time 1,200,000 - 3,600,000 per year

    AI Specialist – Conversational AI & Predictive Analytics (On-site, Full-Time)Experience : 2 yearsLocation : Islamabad – E11/3We are seeking an experienced AI Specialist to join our team on-site and lead the design and development of AI-driven features that will transform how customers, vendors, and administrators interact with the platform.Key...

  • Junior AI Developer

    2 weeks ago

    Islamabad, Islamabad, Pakistan Accotech Pvt Ltd Full time 900,000 - 1,200,000 per year

    We are seeking a Junior AI Developer to join our IT team. The ideal candidate is passionate about artificial intelligence, large language models (LLMs), and chatbot systems — with a solid foundation in JavaScript/TypeScript, (NestJS), and You'll work closely with our senior developers to design, implement, and optimize intelligent applications that...

  • Senior Frontend Developer

    4 days ago

    Islamabad, Islamabad, Pakistan Skylabs AI Full time 1,200,000 - 2,400,000 per year

    Job Title:Senior Frontend EngineerLevel:L4-L5Location:Islamabad, Pakistan (On-site)About UsAt SkyLabs AI Inc., we are at the forefront of the artificial intelligence revolution. As a US-headquartered company, we conduct applied research on AI for intelligent reasoning. We specialize in complex neurosymbolic AI to solve intricate problems within software...

  • Business Development Executive

    2 weeks ago

    Islamabad, Islamabad, Pakistan Centrox AI Full time 500,000 - 1,500,000 per year

    Location: Gulberg Greens, Islamabad (On-site)Company: Centrox AIAbout Us:Centrox AI is a forward-thinking technology company specializing in cutting-edge AI-driven solutions and digital transformation services. We empower businesses to optimize performance through innovation, automation, and data intelligence. We're looking for a Business Development...

  • LLM & Agentic AI Engineer (Mid-Level, 1–2 yrs)

    4 days ago

    Islamabad, Islamabad, Pakistan Rapids AI Full time 900,000 - 1,200,000 per year

    Company Description:Rapids AIbuilds practical AI: custom LLMs, RAG search, multi-agent automation, voice and vision pipelines, and secure APIs. We turn real business workflows into measurable, deployable AI products.Role Description:Build, adapt, and ship LLM/RAG and agentic AI solutions for real-world workflows—owning model adaptation, multi-agent...

  • AI Developer

    2 days ago

    Islamabad, Islamabad, Pakistan Code Kraft Full time 900,000 - 1,200,000 per year

    Company DescriptionCode Kraft is an IT services company specializing in delivering custom software development solutions that help businesses innovate and scale. With expertise spanning web development, mobile app development, AI & chatbot development, Python automation, UI/UX design, and CMS development, Code Kraft provides scalable, cutting-edge technology...

  • Technical Lead Generation Executive

    2 weeks ago

    Islamabad, Islamabad, Pakistan Centrox AI Full time 60,000 - 120,000 per year

    Location: Gulberg Greens, Islamabad (On-site)Company: Centrox AIAbout Us:Centrox AI is a forward-thinking technology company specializing in cutting-edge AI-driven solutions and digital transformation services. We empower businesses to optimize performance through innovation, automation, and data intelligence. We're looking for a Technical Lead Generation...

  • Upwork Bidder

    2 weeks ago

    Islamabad, Islamabad, Pakistan Centrox AI Full time 300,000 - 600,000 per year

    Location: Gulberg Greens, Islamabad (On-site)Company: Centrox AIAbout Us:Centrox AI is a forward-thinking technology company specializing in cutting-edge AI-driven solutions and digital transformation services. We empower businesses to optimize performance through innovation, automation, and data intelligence. We're looking for an Upwork Bidder for Technical...

  • Python Developer

    2 days ago

    Islamabad, Islamabad, Pakistan Galvan AI Full time 780,000 per year

    We Are Hiring: Python DeveloperGalvan AI is looking for aPythonDeveloperto join our team and work on AI-driven platforms and SaaS products with a talented engineering team.Location:Innovista Rawal, DHA Phase 1, RawalpindiRole Type:OnsiteExperience:0–1 YearsRequirementsBachelor's degree in Computer Science or a related field0–1 years of experience (fresh...