Senior Operations Executive

2 weeks ago

Islamabad, Islamabad, Pakistan Inter Prompt Global Full time 1,200,000 - 3,600,000 per year

Key Responsibilities

Operational Efficiency

  • Follow departmental workflows and office procedures to ensure maximum efficiency.
  • Prepare, update, and maintain departmental documents, reports, and records.
  • Support line manager in day-to-day activities and business operations.

Client & Stakeholder Management

  • Act as the liaison between field engineers and customers to ensure smooth ticket handling and resolution.
  • Handle client queries, requests, and escalations with professionalism and urgency.
  • Collaborate with multiple teams to understand and fulfill client requirements, ensuring value-driven service delivery.
  • Serve as the face of the company, maintaining strong relationships with clients and stakeholders.

Project & Ticket Management

  • Oversee and manage tickets, activities, and projects from initiation to closure.
  • Ensure project execution within budget, timelines, and client expectations.
  • Coordinate resources to meet deliverables and resolve on-site issues promptly.

Compliance & Reporting

  • Ensure adherence to company standards, policies, and procedures.
  • Approve engineer invoices and process client-related documents (PO/SRO requests).
  • Monitor ongoing activities, provide situational awareness, and share updates with leadership.
  • Prepare and deliver strategic recommendations for process improvements and policy updates.

Availability & Flexibility

  • Provide 24/7/365 support for calls, emails, and escalations from leadership and team leads.
  • Flexible to work extra hours, weekends, public holidays, and rotational shifts as per business needs.

Requirements

  • Minimum Bachelor's degree in Management.
  • Proficiency in Microsoft Office Suite.
  • Experience of Project Coordination (preferred).
  • Strong multitasking and prioritization skills.
  • Proactive, self-starter with problem-solving ability.
  • Excellent communication and interpersonal skills.
  • Strong decision-making and analytical abilities.
  • Experience in complex problem analysis, operational need assessment, and developing creative solutions.
  • Ability to compile and analyze data, prepare detailed reports, and present insights.
  • Strong organizational skills with the ability to establish and manage priorities effectively.

Job Type: Full-time

Work Location: In person

  • Operations Executive

    1 week ago

    Islamabad, Islamabad, Pakistan VRG Pvt. Ltd. Full time 300,000 - 1,800,000 per year

    Job Description – Operations ExecutiveAs a Operations Executive at VRG the role demands ensuring smooth day-to-day financial operational activities, maintaining compliance with regulatory directives, and supporting collaboration with partner banks, telcos, and regulators. The candidate requires strong attention to detail, excellent coordination skills, and...

  • Operations Executive

    2 weeks ago

    Islamabad, Islamabad, Pakistan Cretesol Pvt Ltd Full time 600,000 - 1,200,000 per year

    Key Responsibilities:Assist in planning, coordination, and execution of construction or civil-related projects.Monitor project progress, timelines, and ensure adherence to standards and regulations.Coordinate between site engineers, procurement, finance, and senior management.Prepare and maintain project documentation, reports, and operational...

  • Senior Operations Executive

    2 weeks ago

    Islamabad, Islamabad, Pakistan Inter-Prompt Global (IP Global) Full time 1,200,000 - 3,600,000 per year

    Company Description:Inter-Prompt Global (IP Global) is an IT Service Provider headquartered in Wroclaw, Poland, with offices in Poland, the UK, UAE, India, and Pakistan. We deliver world-class IT services across more than 190 countries, specializing in Managed Service and Support Desk solutions. Our expertise covers server, storage, networking, security,...

  • Senior Finance Executive

    1 week ago

    Islamabad, Islamabad, Pakistan Turnotech Inc. Full time 900,000 - 1,200,000 per year

    Job title : Senior Finance ExecutiveLocation: E-11, Islamabad (Onsite)Turnotech Inc. is seeking aproactive and detail-oriented Senior Executive – Financeto support and oversee our financial operations from Islamabad HQ.Key Responsibilities:Maintain and oversee day-to-day accounting functions: AP/AR, general ledger, bank reconciliation, journal entries,...

  • Operations Executive

    1 day ago

    Islamabad, Islamabad, Pakistan Horti Group Full time 420,000 - 660,000 per year

    We are seeking a proactive and organized Operations Executive to support day-to-day business functions, coordinate with teams, and ensure smooth workflow across departments. The ideal candidate should have strong communication and problem-solving skills, be comfortable working in a fast-paced environment, and have prior experience in operations or...

  • Client Operations Executive

    3 days ago

    Islamabad, Islamabad, Pakistan Moveit Full time 1,200,000 - 2,400,000 per year

    Department: Business Operations / B2BLocation: Islamabad & Lahore (Onsite)Job Type: Full-TimeAbout Moveit:Moveit is a fast-growing logistics and technology-driven company redefining B2B cargo movement across Pakistan. We're building a smart, transparent, and efficient logistics ecosystem to simplify supply chain operations for our clients.We're looking for a...

  • Senior Executive IT

    5 days ago

    Islamabad, Islamabad, Pakistan Zong CMPak Ltd Full time 900,000 - 1,200,000 per year

    Department & Function:BSS & IT InfrastructurePosition:Senior Executive IT - InfrastructureLocation:LahoreReporting to:Assistant Manager IT - InfrastructureJob Purpose:This role would be responsible for Operations of Enterprise Data Network to support organization Business Requirements.Job Responsibilities:Operations of Enterprise Data Networks including Data...

  • Client Operations Executive

    5 days ago

    Islamabad, Islamabad, Pakistan EaseFix Full time 500,000 - 1,500,000 per year

    Job Title: Client Operations ExecutiveLocation: DHA Phase 2, IslamabadTimings: Rotational Shifts (5 days a week)12:00 PM – 9:00 PM1:00 PM – 10:00 PM2:00 PM – 11:00 PM3:00 PM – 12:00 AMWe are seeking aClient Operations Executiveto join our growing team. This is a KPI-driven role, ideal for someone who is fast-paced, target-oriented, and thrives in a...

  • Senior AR Executive

    1 week ago

    Islamabad, Islamabad, Pakistan Premier MBC Full time 150,000 - 2,800,000 per year

    Work Shift: Night from 6 pm to 3 amLocation: IslamabadEducation: GraduateOverview: We're seeking a Senior AR Executive with full-spectrum RCM expertise, including Benefits, Billing, Payment, AR and experience in credentialing and EDI. This is a versatile role, and deployment will be based on management's operational needs.Key Responsibilities:Manage...

  • Senior Executive Sales

    2 weeks ago

    Islamabad, Islamabad, Pakistan PrimeTelePower Solutions (Pvt) Ltd Full time

    We're Hiring: Senior Executive – Sales & Marketing (Islamabad)Are you a driven and results-oriented professional ready to take the next step in your career?Prime Tele poweris looking for aSenior Executive – Sales & Marketingto join our dynamic team inIslamabad.Key Responsibilities:Develop and execute sales and marketing strategies to drive business...