Senior Operations Executive

6 days ago

Islamabad, Islamabad, Pakistan Inter-Prompt Global (IP Global) Full time $104,000 - $130,878 per year

Company Description:

Inter-Prompt Global (IP Global) is an IT Service Provider headquartered in Wroclaw, Poland, with offices in Poland, the UK, UAE, India, and Pakistan. We deliver world-class IT services across more than 190 countries, specializing in Managed Service and Support Desk solutions. Our expertise covers server, storage, networking, security, information security, software, databases, cloud solutions, and application development. Our certified experts provide customized solutions to enhance efficiency and reduce costs, backed by 24x7x365 support and comprehensive SLAs. We align our clients' business and digital transformation goals with innovative solutions to help them thrive in today's digital world.

Key Responsibilities:

Operational Efficiency

  • Follow departmental workflows and office procedures to ensure maximum efficiency.
  • Prepare, update, and maintain departmental documents, reports, and records.
  • Support line manager in day-to-day activities and business operations.

Client & Stakeholder Management

  • Act as the liaison between field engineers and customers to ensure smooth ticket handling and resolution.
  • Handle client queries, requests, and escalations with professionalism and urgency.
  • Collaborate with multiple teams to understand and fulfill client requirements, ensuring value-driven service delivery.
  • Serve as the face of the company, maintaining strong relationships with clients and stakeholders.

Project & Ticket Management

  • Oversee and manage tickets, activities, and projects from initiation to closure.
  • Ensure project execution within budget, timelines, and client expectations.
  • Coordinate resources to meet deliverables and resolve on-site issues promptly.

Compliance & Reporting

  • Ensure adherence to company standards, policies, and procedures.
  • Approve engineer invoices and process client-related documents (PO/SRO requests).
  • Monitor ongoing activities, provide situational awareness, and share updates with leadership.
  • Prepare and deliver strategic recommendations for process improvements and policy updates.

Availability & Flexibility

  • Provide 24/7/365 support for calls, emails, and escalations from leadership and team leads.
  • Flexible to work extra hours, weekends, public holidays, and rotational shifts as per business needs.

Requirements:

  • Minimum Bachelor's degree in Management.
  • Proficiency in Microsoft Office Suite.
  • Experience of Project Coordination (preferred).
  • Strong multitasking and prioritization skills.
  • Proactive, self-starter with problem-solving ability.
  • Excellent communication and interpersonal skills.
  • Strong decision-making and analytical abilities.
  • Experience in complex problem analysis, operational need assessment, and developing creative solutions.
  • Ability to compile and analyze data, prepare detailed reports, and present insights.
  • Strong organizational skills with the ability to establish and manage priorities effectively.

  • Senior Operations Executive

    4 days ago

    Islamabad, Islamabad, Pakistan beBeeBusiness Full time 15,000,000 - 25,000,000

    Job Title:Senior Operations ExecutiveAbout the Role:This is a dynamic opportunity for an experienced professional to oversee and manage our business operations. The successful candidate will be responsible for driving efficiency, enhancing productivity, and ensuring that all processes are optimized.The ideal candidate will have a proven track record of...

  • Operations Executive

    3 days ago

    Islamabad, Islamabad, Pakistan Hassanandhussain Full time

    Skills: Operations Management Job DescriptionHassan & Hussain Enterprises, a leading construction and renovation company, is looking for an experienced and proactive Operations Executive to oversee and optimize our operational processes. The successful candidate will manage daily operations, ensure the smooth execution of renovation projects, and streamline...

  • Operations Executive

    6 days ago

    Islamabad, Islamabad, Pakistan Cretesol Pvt Ltd Full time 600,000 - 1,200,000 per year

    Key Responsibilities:Assist in planning, coordination, and execution of construction or civil-related projects.Monitor project progress, timelines, and ensure adherence to standards and regulations.Coordinate between site engineers, procurement, finance, and senior management.Prepare and maintain project documentation, reports, and operational...

  • Sales Executive

    5 days ago

    Islamabad, Islamabad, Pakistan Operations Pro Full time

    Operations PRO (PVT) Limited is a Software Development, Management Consulting, and Training Organization helping individuals and organizations to reach their true potential by offering them innovative and sustainable solutions.We are hiring experts for the following positions and would like to receive experienced applications. This role offers exposure to...

  • Supporting Executive Operations

    2 days ago

    Islamabad, Islamabad, Pakistan beBeeAdministrative Full time 5,400,000 - 7,200,000

    Job DescriptionMerik Solutions seeks a detail-oriented and proactive professional to support a senior executive in their daily operations.This individual will be responsible for managing calendars, appointments, and travel arrangements, as well as preparing meeting agendas, minutes, and follow-ups. They will also handle email, calls, and correspondence...

  • Senior Business Operations Specialist

    1 week ago

    Islamabad, Islamabad, Pakistan beBeeOperations Full time $60,000 - $80,000

    Job Title: Senior Business Operations SpecialistOverview of the JobThe World Food Programme (WFP) seeks a highly skilled and experienced professional to fill the position of Senior Business Operations Specialist. This role is responsible for providing critical business support services to senior leadership, focusing on strategy development, executive...

  • Operations execution

    6 days ago

    Islamabad, Islamabad, Pakistan SWATX Full time 800,000 - 1,200,000 per year

    SWATX is looking for an Operations Execution specialist to streamline and enhance our operational processes. This role is crucial for ensuring that our operations run efficiently and effectively, aligning with our strategic goals. The successful candidate will be responsible for executing operational plans, monitoring performance metrics, and implementing...

  • Senior Executive

    2 days ago

    Islamabad, Islamabad, Pakistan beBeeStrategic Full time 7,000,000 - 11,000,000

    About the RoleThis is a senior leadership position responsible for ensuring the smooth operation of our organization's daily activities, including academic, administrative, and project operations.Key ResponsibilitiesDriving improvements to elevate the quality and relevance of education programs.Effectively managing human, financial, and physical resources to...

  • Real Estate Operations Executive

    2 weeks ago

    Islamabad, Islamabad, Pakistan RFZ Digital Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from RFZ DigitalProduct Designer | Digital Marketer | NFT Artist | Author | MBA |We are seeking a detail-oriented and proactive Real Estate Operations Executive to support our client. The ideal candidate will manage day-to-day operations, assist with landlord and...

  • Senior Executive Assistant

    1 week ago

    Islamabad, Islamabad, Pakistan beBeeAdministrative Full time 800,000 - 1,200,000

    Role OverviewThis is a senior administrative role responsible for providing executive-level support to the CEO.Key ResponsibilitiesFacilitate effective communication between the CEO and various stakeholders.Coordinate scheduling, prepare reports, and manage correspondence.Oversee and coordinate multiple administrative tasks and projects.Ensure seamless...