O&M Monitoring and Reporting Analyst

Job Type

Full-time

Description
Summary
The O&M Monitoring and Reporting Analyst is responsible for overseeing the continuous monitoring of operations and maintenance activities to ensure optimal system performance and regulatory compliance. This role involves analyzing operational data, generating timely reports, identifying trends or anomalies, and supporting the maintenance team with insights for decision-making and continuous improvement.

Key Responsibilities

• Design and implement strategies for integrating SCADA, CMMS, and reporting platforms
• Monitor real-time and historical performance data from O&M systems (SCADA, CMMS, etc.)
• Support the development of automated reporting tools for performance metrics, service logs, and compliance tracking
• Collaborate with field technicians to ensure timely execution of preventive and corrective maintenance
• Track service tickets and ensure resolution
• Generate daily, weekly, and monthly performance and maintenance reports
• Identify operational issues, inefficiencies, or performance degradations
• Coordinate with maintenance teams to schedule inspections or corrective actions
• Maintain accurate logs of maintenance activities, faults, and repairs
• Support root cause analysis and incident reporting processes
• Ensure data quality and consistency across monitoring systems
• Assist in preparing reports for internal management and external stakeholders
• Propose recommendations for performance improvement based on data analysis
• Ensure adherence to safety, quality, and environmental compliance standards
• Misc. liaising between the commissioning and O&M teams
• Other duties as assigned

Competencies

• Technical or professional proficiency to be highly competent in their work
• Problem-solving
• Putting the team first, working well with others
• Relationship building and Intrapersonal skills
• Using Company tools and processes
• Daily Discipline of time management, learning on the fly, and accepting feedback
• Delivers results consistently
• Creates a process for one's own work
• Creates a process for improving the work and incorporating into existing processes via process mapping
• Communication skills: Written and verbal communication, presentation skills, host meetings, email, conflict management, building a business case, and listening

Requirements
Work Environment
This job operates in a professional remote office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to sit, talk, and listen.
• The employee is frequently required to use hands to finger, handle, or feel.
• The employee is occasionally required to reach with hands and arms.

Position Type/Expected Hours of Work
This is a full-time position and may require longer hours and frequent weekend work.

Travel
No travel is expected for this position.

Required Education And Experience

• Bachelor's degree in Engineering, Information Systems, or related field.
• 2+ years of experience in solar O&M, system integration, or IT support.
• Strong analytical and troubleshooting skills.
• Excellent communication and documentation abilities.

Additional Eligibility Qualifications

• Proficiency in SCADA, SQL, and integration tools (e.g., PowerShell, APIs)?
• Experience with solar PV systems, string inverters, and energy storage.
• Familiarity with CMMS platforms and service ticket workflows.
• Knowledge of OSHA/MSHA safety standards and compliance reporting.

Novel Energy Solutions is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.