Customer Service Representative

5 days ago

Rawalpindi Gpo, Pakistan Alpha Beta Partners Ltd (UK based company) Full time 360,000 - 720,000 per year

Introduction to Company

Established in 1989, Metropolitan Warehouse & Delivery (MWD) is a leading provider of premier White Glove furniture delivery services in the USA. With operations in 44 cities across the USA and a dedicated team of over 1,200 professionals, MWD specializes in ECommerce furniture delivery, warehousing, and comprehensive white-glove delivery solutions.

Job Specifications

  • Time: 6:00 PM - 3:00 AM
  • Location: Plaza 145, Civic Center, Phase IV, Bharia Town, Rawalpindi
  • Job Type: Onsite - Full Time
  • Education: Bachelor's any field (Under Bachelor's CVS won't be entertained)
  • Experience: 2+ Year in US Sales/Support Customer Services
  • Skill Set: CRM. American Accent English

Job Description

  • Exceptional and clear communication skills in English are essential.
  • At least 2 or more years of experience working with US clients in a direct role.
  • Provide outstanding customer support: Respond promptly and professionally to customer inquiries and issues via phone and email ensuring a positive and satisfactory resolution.
  • Has good analytical and problem-solving skills to deal with difficult customers at times.
  • Maintain accurate records: Document customer interactions, issues and resolutions accurately in order to communicate within cross functional teams of the organization.
  • Manage and prioritize multiple concerns simultaneously.
  • Strong grip on MS Excel and other customer support tools.
  • Collaborating with account management team to resolve issues in timely manner.

Employee Benifits

  • Market Competetive Salaries
  • Promotions & Yearly increments (Based on Performance)
  • EOBI & Gratuity
  • 2 Yearly Bonuses
  • Medical Insurance (Employee, Spouce & Children)
  • Life Insurance
  • Employee Health Care Program (Gym, Kitchen/Mess Services, Inhouse doctor)
  • Employee Social Activity Program (Tours, Office Celebrations, Team collaboration)

Job Type: Full-time

Base Pay: Rs90, Rs100,000.00 per month

Education:

  • Bachelor's (Required)

Work Location: In person

  • Customer Services Representative

    1 week ago

    Islamabad Gpo, Pakistan Pentagon Food Group Ltd Full time 600,000 - 720,000 per year

    About Us:The Pentagon Food Group is a leading organization in the Food and Beverages industry sector, dedicated to delivering high-quality products and services to our clients. We are seeking a skilled and experienced Customer Service Representative to join our dynamic team.Position Overview:The Customer Service Representative is to interact with customers...

  • Customer Service Representative CSR

    3 days ago

    Rawalpindi Gpo, Pakistan Sparking Asia Full time 240,000 - 720,000 per year

    Job Title: Customer Support Representative, CSRWorking Hours: 4 PM to 12 AM - Monday To Saturday&Working Hours: 11 PM to 7 AM - Monday To SaturdayNo of Positions: 4*About the Role:*We're looking for a motivated and detail-oriented *Customer Support Representative (CSR)* Upwork Bidder with excellent English communication skills (verbal and written) to join...

  • Customer Service Representative

    5 days ago

    Rawalpindi, Punjab, Pakistan 7E Logics Full time 200,000 - 400,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is an on-site, full-time role for a Customer Service Representative located in Rawalpindi District. The Customer Service Representative will be responsible for addressing customer inquiries, providing support, ensuring customer satisfaction, and improving customer experience. Duties...

  • Customer Services Representative

    7 days ago

    Rawalpindi, Punjab, Pakistan SARMIK PRIVATE LIMITED Full time 4,200,000 - 6,600,000 per year

    Customer service representatives support clients by answering questions, solving problems and handling orders. They communicate with customers in person and over the phone, and they may also provide digital support over email or instant messaging. When customers experience problems with products and services, these support representatives handle complaints....

  • Customer Service Representative

    5 days ago

    Rawalpindi, Punjab, Pakistan BlitsTech Full time 360,000 - 480,000 per year

    Serious candidates for onsite job (not a remote job) with proficient listening and speaking skills for English are encouraged to applyCompany DescriptionOvatic Solution is a premier multi-purpose software house dedicated to setting new standards in the IT world.Role DescriptionThis is a full-time on-site role for a Customer Service Representative (CSR)...

  • Customer Service Representative

    1 week ago

    Rawalpindi, Punjab, Pakistan 21dc9526-01c7-4f9e-aeb7-d5168a482acf Full time 200,000 - 300,000 per year

    Company DescriptionUnicorn Sourcing is Pakistan's leading product sourcing network, offering comprehensive solutions for online sellers, e-commerce startups, and DTC brands. Headquartered in Rawalpindi, Pakistan, the company leverages over 10 years of expertise to connect entrepreneurs with verified manufacturers through a tech-enabled sourcing network....

  • Customer Service Representative

    3 days ago

    Rawalpindi, Punjab, Pakistan Focus Full time 300,000 - 450,000 per year

    Job description:We are looking for experienced and dynamic Customer Service Representative to join our team. As a CSR, you will play a key role in representing our brand, understanding customer needs, and providing top-notch support. Your responsibilities will include answering inquiries, processing orders, and ensuring customer satisfaction by delivering...

  • Customer Service Representative

    3 days ago

    Gujranwala Gpo, Pakistan Safa Worldwide Private Limited Full time 450,000 - 600,000 per year

    Job Summary: We are looking for a dedicated and reliable Customer Service Representative to join our team. In this role, you will be the first point of contact for customers during overnight hours, providing support through phone, email, and chat. Your primary responsibility is to ensure customer satisfaction by resolving issues quickly, professionally, and...

  • Customer Service Representative

    5 days ago

    Karachi Gpo, Pakistan Vlead Full time 420,000 - 480,000 per year

    About Us:Vlead is a thriving online e-commerce company specializing in the sale of exquisite products through our website and various online marketplacesJob Description:We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for delivering top-notch customer...

  • Customer Service Representative

    2 weeks ago

    Rawalpindi, Punjab, Pakistan 247 Hybrid Call Center Full time 300,000 - 600,000 per year

    OFFICE LOCATION :Civic Centre Bahria Town, Phase 4, Rawalpindi.SALARY :(Stable Income not target or commission based)EXPERIENCE:Relevant experience and fresh both can apply.ABOUT US:24/7 Hybrid Call Centre is a subsidiary of a UK-based company. We have an exciting opportunity for talented and educated individuals to join our dynamic team as Customer Service...