Customer Service Representative

3 days ago

Gujranwala Gpo, Pakistan Safa Worldwide Private Limited Full time 450,000 - 600,000 per year

Job Summary: We are looking for a dedicated and reliable Customer Service Representative to join our team. In this role, you will be the first point of contact for customers during overnight hours, providing support through phone, email, and chat. Your primary responsibility is to ensure customer satisfaction by resolving issues quickly, professionally, and accurately. Key Responsibilities: * Respond to customer inquiries via phone, email, or chat in a timely and professional manner * Provide accurate product, service, and account information * Troubleshoot and resolve customer issues, complaints, or concerns * Document customer interactions in the system accurately and thoroughly * Escalate complex issues to the appropriate departments as necessary * Maintain a positive, empathetic, and professional attitude toward customers * Meet or exceed performance metrics such as response time, resolution time, and customer satisfaction scores * Follow company policies, procedures, and quality standards Requirements: * High school diploma or equivalent (Bachelor's degree preferred) * Proven experience in customer service or a similar role * Excellent verbal and written communication skills * Ability to work independently with minimal supervision * Comfortable working night shifts, weekends, and holidays * Basic computer literacy and familiarity with CRM systems (e.g., Zendesk, Salesforce) * Strong problem-solving and multitasking skills * Reliable internet connection (if remote role) Preferred Qualifications: * Experience in a call center or remote customer service environment * Bilingual or multilingual skills are a plus * Knowledge of [industry-specific] products or services What We Offer: * Competitive night shift pay and shift differentials * Performance-based bonuses * Paid training * Opportunities for growth and advancement * Supportive and inclusive work environment

Job Type: Full-time

Pay: From Rs50,000.00 per month

Work Location: In person

  • Customer Services Representative

    1 week ago

    Islamabad Gpo, Pakistan Pentagon Food Group Ltd Full time 600,000 - 720,000 per year

    About Us:The Pentagon Food Group is a leading organization in the Food and Beverages industry sector, dedicated to delivering high-quality products and services to our clients. We are seeking a skilled and experienced Customer Service Representative to join our dynamic team.Position Overview:The Customer Service Representative is to interact with customers...

  • Customer Service Representative

    5 days ago

    Karachi Gpo, Pakistan Vlead Full time 420,000 - 480,000 per year

    About Us:Vlead is a thriving online e-commerce company specializing in the sale of exquisite products through our website and various online marketplacesJob Description:We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for delivering top-notch customer...

  • Customer Service Representative CSR

    3 days ago

    Rawalpindi Gpo, Pakistan Sparking Asia Full time 240,000 - 720,000 per year

    Job Title: Customer Support Representative, CSRWorking Hours: 4 PM to 12 AM - Monday To Saturday&Working Hours: 11 PM to 7 AM - Monday To SaturdayNo of Positions: 4*About the Role:*We're looking for a motivated and detail-oriented *Customer Support Representative (CSR)* Upwork Bidder with excellent English communication skills (verbal and written) to join...

  • Customer Service Representative

    3 days ago

    Sargodha Gpo, Pakistan Codedile Solutions Full time 240,000 - 300,000 per year

    Job Title: Customer Service AgentJob Type: Full-time, Office Based.REQUIREMENTS:Proven experience in sales or customer service is a plus.Excellent verbal and written communication skills.Strong persuasion and negotiation abilities.Ability to work independently and as part of a team.*Fresh Graduates or no prior experience will also be...

  • Customer Service Representative

    5 days ago

    Rawalpindi Gpo, Pakistan Alpha Beta Partners Ltd (UK based company) Full time 360,000 - 720,000 per year

    Introduction to CompanyEstablished in 1989, Metropolitan Warehouse & Delivery (MWD) is a leading provider of premier White Glove furniture delivery services in the USA. With operations in 44 cities across the USA and a dedicated team of over 1,200 professionals, MWD specializes in ECommerce furniture delivery, warehousing, and comprehensive white-glove...

  • Customer Care Representatives

    3 days ago

    Karachi Alhydri Gpo, Pakistan Fahad Tutors Academy Full time

    Job Title: Customer Service RepresentativeWe are actively seeking a Customer Support Representative to join our team at our North Nazimabad office. The ideal candidate must possess excellent communication skills, with a preference for proficiency in spoken English. Candidates with command over Excel and prior call center experience will be given...

  • Customer Sales Representative

    3 days ago

    Rawalpindi Gpo, Pakistan Medfit Full time 300,000 - 600,000 per year

    We are looking for confident and energetic individuals to join our team as Customer Sales Representatives. This is an excellent opportunity to start career in a professional company. Key Responsibilities: · Handle customer calls and inquiries. · Explain product details and help customers make a purchase. · Achieve weekly and monthly sales targets. ·...

  • CSR - Customer Support Representative

    3 days ago

    Lahore Gpo, Pakistan iComz Full time 1,440,000 per year

    Job Title: Customer Support RepresentativeLocation: Johar Town, LahoreCompany: InteliqoJob Type: Full-timeJob Summary:We are seeking a motivated and customer-focused Customer Service Executive to join our dynamic team. The ideal candidate will be responsible for delivering exceptional service to our customers, addressing inquiries, resolving issues, and...

  • Customer service representative

    2 weeks ago

    Rawalpindi Gpo, Pakistan Insource IT Solutions (SMC-PVT) Limited Full time 480,000 per year

    Good day,We are looking for 2 CSR who can work in night shifts and generate sales for our Company.*Fluent in English*Good communication Skills*Shift timings: 8pm-5amLocation: Apply today you will get scheduled for an interview soon.Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

  • Customer Service Specialist

    2 weeks ago

    Islamabad Gpo, Pakistan Abacus Outsourcing Full time $4,320 - $5,400 per year

    Company: Abacus BPO, IslamabadLocation: I-9/3, Islamabad , PakistanShift Timing: 7:00 PM – 4:00 AM (5 days a week)Salary: Rs. 60,000 – Rs. 75,000/monthStart Date: Immediate openings availableJob Overview:We're hiring enthusiastic Customer Service Specialists for international voice-based projects. If you're fluent in English and eager to work in a...