Call Centre Agent

5 hours ago

Rawalpindi Satellite Town, Pakistan A.Rrs Full time 300,000 per year

We are urgently seeking a confident and well-spoken Call Centre Agent to join our customer support team. This is a remote role, requiring on-site presence . The ideal candidate must have excellent communication skills and a customer-centric approach to handling inbound and outbound calls.

Key Responsibilities:

  • Answer incoming calls and handle customer inquiries professionally
  • Make outbound calls for follow-ups, verifications, or sales purposes
  • Provide accurate information and resolve customer concerns efficiently
  • Coordinate with internal teams to ensure smooth service delivery
  • Meet daily/weekly performance targets

Requirements:

  • Previous call centre or customer service experience preferred
  • Strong verbal communication and interpersonal skills
  • Must be able to work in both office and remote settings
  • Fluent in English

Salary & Benefits:

  • Competitive salary (based on experience)
  • Incentives and performance bonuses
  • Growth and training opportunities

Job Types: Full-time, Part-time

Pay: From Rs25,000.00 per month

Experience:

  • Call centre: 1 year (Preferred)

Work Location: In person

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