
Customer Service Representative
2 weeks ago
Job Title: Customer Service Representative – Day Shift
Location: Karachi
Job Type: Full-Time
Join Our Team
We are looking for a motivated and detail-oriented Customer Service Representative to join our team during the day shift This role is essential for ensuring smooth daily operations by monitoring systems managing dashboards and tracking real-time updates
You will work closely with our US-based teams through chat platforms and reporting tools Your main responsibilities will include tracking activity identifying and reporting irregularities and ensuring accurate and timely updates while maintaining confidentiality and following internal protocols
Key Responsibilities
Monitor systems and manage digital dashboards
Track real-time activity and report irregularities
Communicate regularly with US-based teams via chat and reporting tools
Maintain accuracy confidentiality and follow internal procedures
What We're Looking For
Strong English communication skills both written and spoken
Excellent attention to detail with consistent and organized work habits
Reliable professional and punctual work ethic
Confidence using Microsoft Office and online tools
Experience in customer service data entry monitoring or coordination is a strong advantage
Job Type: Full-time
Pay: Rs40, Rs50,000.00 per month
Work Location: In person
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