Customer Success Executive

3 days ago


Lahore, Punjab, Pakistan Cyngro Full time

Company Description

At Cyngro, innovation is at our core. We specialize in digital marketing, SEO, web development, Odoo solutions, marketing automation, and conversion optimization—helping businesses achieve remarkable growth. Our expert team leverages AI-driven strategies and cutting-edge technology to drive digital transformation, enhance operational efficiency, and elevate brand success. With over 6 years of experience, we are committed to delivering customized solutions that improve business performance, from increasing online visibility to streamlining business operations. Join us to build a future-ready business together.

Role Description

This is a full-time on-site role for a Customer Success Executive located in Lahore. The Customer Success Executive will be responsible for managing customer satisfaction and retention, providing customer support, and conducting account management. The role includes analyzing customer feedback to improve services and building strong customer relationships to ensure long-term success.

Qualifications

  • Skills in Customer Satisfaction and Customer Retention
  • Excellent Customer Support and Account Management skills
  • Strong Analytical Skills
  • Excellent written and verbal communication skills
  • Bachelor's degree in Business Administration, Marketing, or related field
  • Experience in the digital marketing industry is a plus
  • Ability to work independently and effectively in a team environment


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