
Customer Service
4 days ago
Company Description
HOTTU is your go-to source for high-quality tech accessories, including cables, chargers, headphones, and earbuds. Our mission is to deliver innovative, reliable products that enhance your digital lifestyle. Committed to exceptional performance and customer satisfaction, we offer top-tier tech solutions at competitive prices. Discover the future of tech accessories with HOTTU—Endless Innovation.
Role Description
This is a full-time on-site role for a Customer Service based in Lahore. The role involves handling customer support inquiries, providing exceptional customer service, and ensuring customer satisfaction. Responsibilities include managing phone calls, addressing customer concerns, and enhancing the overall customer experience through effective communication and professional phone etiquette.
Qualifications
Marketing
- Customer Service skills
- Customer Satisfaction and Customer Experience skills
- Strong Phone Etiquette skills
- Punjabi, English, Urdu
- Excellent communication and interpersonal skills
- Ability to work effectively in a team-oriented environment
- Experience in the tech accessories industry is a plus
- Bachelor's degree in Business, Communications, or a related field
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